Credit Specialist OpenRoad Auto

DRIVING POSSIBILITIES

Position: Credit Specialist

Status: Full-Time

Dealership: Open Road Auto

Department: F&I and Leasing

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with Open Road.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. Open Road is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to Open Road and grow with us today!

Reporting to the Special Finance Manager, as a Credit Specialist for the Open Road Auto Group’s F&I and Leasing Department, you will be responsible for a variety of tasks related both to securing financing through our lender partners on behalf of our guests and various reporting needs for the department.

As a Credit Specialist for the Open Road Auto you will learn numerous aspects of auto finance and will become proficient in all departmental responsibilities.

• Opportunity to work with a variety of OEM BRANDS:
  Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
• Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Employee Referral Program, Employer RRSP Matching
• Internal and External, Training & Development opportunities for skill development and growth
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Comprehensive Extended Health and Dental plan; tailored toward Associate wellness
• Recognition and Engagement Events!

• Working directly with guests to determine financial and credit history
• Identifying guest’s current vehicle needs and payment requirements
• Working with various auto finance lenders to secure suitable loan approvals for guests
• Obtain required supporting documents to ensure compliance
• Proactively identify guest’s future vehicle and payment requirements and create long-term follow-up plan
• Ensure complete guest satisfaction throughout experience

• Determine guest’s vehicle needs and appropriately document them in the CRM
• Create and review credit building program & be accountable to follow the plan with guests
• Request, review, and submit all required lending documentation to secure a lease or finance approval for guest
• Locate & present vehicle & finance/lease options as well as applicable extended service contracts/insurances/protection/service packages to the guest
• Overcome reactions/objections of guests and present them the most beneficial/fitting options
• Be in compliance with all legal requirements set out by regulatory bodies

• Excellent communication, interpersonal skills, ability to build relationships
• Well organized and posses strong time management skills
• Ability to manage multiple priorities under strict timelines and work well in a demanding dynamic environment to meet overall objectives
• Be result focused and detail orientated
• Ability to work cooperatively with all levels of the organization and guests alike
• Be or able to become VSA licensed
• A valid BC Driver’s License with a good driving record
• Ability and willingness to work on weekend and/or evening shifts

Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.