Field Service Technician, Automation

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Location:

Sudbury, ON, CA Burlington, ON, CA

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:10/02/2026

Introduction

We are looking for a Field Service Automation Technician to join our Field Services Beneficiation Team. In this role, you will install, commission, start up, optimize, troubleshoot, maintain, and support Metso's advanced analyzer and automation systems at customer sites across the mining and industrial sectors. Your work will directly contribute to customer productivity, equipment performance, operational reliability, and long-term asset optimization.

You will report to the Manager, Field Service - Beneficiation Canada.

This role is based in Sudbury or Greater Toronto area, with flexible work arrangements determined by business and customer requirements. Applicants residing outside of Canada must be willing and able to relocate.

This role includes significant travel to customer sites across Canada and occasional international travel. Travel frequency may range from one to five customer visits per month, with assignments lasting from several days to multiple weeks.

Team you will belong to

You will join a team of highly skilled field service and automation professionals focused on supporting Metso's installed base of analyzer, instrumentation, and process control systems within the mining and mineral processing industries.

Our team plays a key role in helping customers maximize equipment performance, improve process efficiency, and achieve operational excellence through reliable field service support and technical expertise. We share a commitment to safety, customer success, continuous improvement, and delivering high-quality service solutions.

We collaborate closely with customers, product line specialists, engineering teams, service coordinators, sales teams, and global technical experts. Our team operates across Canada and works within a global organization where open communication, accountability, collaboration, and continuous learning are core to our success.

What you'll do

• Install, commission, start up, optimize, troubleshoot, and maintain Metso analyzer systems, including Particle Size Instruments (PSI) and Online Stream Analyzer (OSA/Courier) systems.
• Support associated sampling, sample preparation, vacuum, instrumentation, communications, and control systems throughout their lifecycle.
• Travel to customer sites to perform planned maintenance, inspections, upgrades, commissioning activities, and emergency troubleshooting.
• Conduct technical evaluations and root cause investigations to identify and resolve equipment and process issues.
• Support integration and troubleshooting activities involving customer PLC, DCS, networking, and industrial communication systems.
• Deliver customer training and technical support to improve equipment utilization and operational performance.
• Complete service documentation, activity reports, timesheets, and installed base updates using Metso digital platforms.
• Identify opportunities to improve customer performance through OEM spare parts, upgrades, service agreements, digital solutions, and other Metso services.

What you'll bring

• Diploma, certification, trade qualification, or equivalent experience in Automation Engineering Technology, Instrumentation, Electrical Engineering Technology, Engineering Technology, or a related discipline.
• Minimum five years of experience in industrial automation, instrumentation, process control, mining, mineral processing, or other heavy industrial environments.
• Strong troubleshooting skills involving electrical systems, instrumentation, communications networks, software, and industrial automation technologies.
• Experience…