Customer Service Rep; Lefferts Blvd

Customer Service

Our Customer Service Representatives (CSRs) are the first contact with our customers – we value their commitment to exceptional customer service, an enthusiastic attitude, and the ability to assist customers through the ordering process.

In addition to providing exceptional customer service, our CSRs gain valuable experience by assisting with in‑store duties and learning the pizza delivery business. CSRs earn an hourly base pay of $17.00.

CSRs work mostly on weekends and evenings. It’s a great after‑school, part‑time, summer job, or second job, with flexible schedules that we try to tailor to you.

As a CSR you can learn the in‑store side of the business and move into management. Domino’s Pizza promotes from within – many General Managers started as drivers or CSRs and many have progressed through the Management Development Programme.

To apply, you must be at least 18 years old, have excellent communication skills, and some computer experience is helpful. We’re looking for applicants who can work in a fast‑paced team environment.

Standing: tasks are performed from a standing position; height of work surfaces is between 36″ and 48″.

Walking: short distances for short durations between the store, vehicle and customer locations.

Seated: paperwork is done at a desk or table.

Lifting: bulk product deliveries are unloaded with a hand truck; items up to 50 lb (3′ × 1.5′) and can weigh up to 50lb; stacks up to 72″ high.

Carrying: large cans (≈3 lb 7 oz) and occasionally pizza sauce (≈30 lb) to storage; dough trays (≈12 lb each) carried three at a time.

Pushing: moving trays on dollies; required force up to 7.5 lb; trays can also be pulled.

Climbing: occasionally navigate stairs or ladder to change signs, wash walls, maintain.

Bending/stooping: forward bending at the waist at assembly station; duration 30–45 s repeated during day.

Crouching/squatting: occasionally while stocking shelves and cleaning low areas.

Reaching: performed continuously up, down, forward; reach above 72″ to turn on/off ovens; reach down for scooping or washing; reach forward obtaining toppings, cleaning surfaces, answering phones.

Machines/Tools: pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

• Valid U.S. employment authorization that allows you to work in the United States.
• Friendly and works well with others.
• Works well under stress in a high‑paced environment.
• Ability to multitask.
• Able to respond to customer concerns.
• Must be able to follow Team Sharma Domino’s policies.
• Must work collaboratively as a team.
• Must understand all store calls must be answered after the first ring.

All your information will be kept confidential according to EEO guidelines.