Customer & Operations Intern

Operations Financial Services – Richmond Hill – 17.06.2026

The Customer Payments and Operations Intern will be mainly responsible for the timely and accurate processing of incoming cheques, electronic customer payments, western union payments and dealer terminations for the BMW Group Financial Services Retail Lease and Loan portfolio.

What awaits you?

• Generate daily NSF banking reports.
• Process and reconcile all returned items on a daily basis and investigate any discrepancies.
• Monitor post‑dated cheque file and process all incoming cheques, western union payments, auction sales, refunds and outgoing cheques.
• Perform daily payment reconciliation for cheques, automated withdrawals, dealer terminations and auction sales between the Bank and Contract Management System.
• Monitor insurance premiums and account statuses and work with Insurance Providers on receiving pro‑rated refunds where applicable.
• Respond to ad‑hoc interdepartmental requests and inquiries.
• Assist with project requirements and testing as required.
• As necessary, the candidate will also perform other duties as assigned.

What should you bring along?

• College or University degree or equivalent.
• Minimum 1–3 years relevant work experience in automotive operations or payment processing role preferred.
• Excellent organizational skills.
• Ability to work in a fast‑paced, deadline driven environment.
• Analytical, with good research skills, and a good problem solver.
• Strong written and verbal communication skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Self‑motivated and results driven, with a strong attention to detail.
• Proficiency in SAP and/or Tableau an asset.
• Ability to work both independently, and in a team.

Ready to transform insights into action and strategy into results? Apply now!

Note: Please apply exclusively online via our career portal. Applications via other channels (esp. e‑mail) cannot be considered.

What we offer?

• An award‑winning culture.
• Cutting edge innovation and creativity.
• World‑class office space.
• Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria.
• Fully stocked coffee/tea bar.

We encourage interested candidates who may legally work in Canada to apply for the role.

Type of employment: limited
Working hours: 37.5

Compensation

The compensation range for this role is $47,000 - $49,000, with variations based on factors like experience, education and skills. Experienced candidates are encouraged to apply.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. Learn more here.

BMW Canada is committed to being an equal opportunity employer and to fostering an inclusive and accessible experience for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request. Candidates may contact  for accessibility assistance/ support during the recruitment process.