Shop Technician

Position Summary

The Shop Technician provides timely completion of repairs and maintenance to various construction equipment and machinery within the shop at Ascendum Branch locations, according to established procedures, while maintaining good working relationships with customers and co‑workers.

The U.S. Fair Labor Standards Act (FLSA) requires employers to classify their employees as being either exempt or non‑exempt for the purpose of being paid overtime wages. The essential duties of this job are such that the employee is classified according to the FLSA as a Non‑Exempt employee.

Ascendum makes recruitment, employment, promotional and all other People and Culture decisions without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related conditions, including, but not limited to, lactation), disability, hair texture or protective hairstyle, veteran status, uniformed service, genetic information, or any other class or characteristic protected by applicable law.

This policy applies to all aspects of employment that include but are not limited to hiring, promotion, training, transfers, job assignments, terminations, recalls, wage and salary administration, and application of all Company policies, procedures, and benefits.

Up to 10%

• Repair and service machinery for complete customer satisfaction.
• Maintain, safely operate, and care for company‑owned tools and equipment per company requirements.
• Maintain up-to‑date knowledge of all safety training, product training, and service department goals.
• Complete assigned work with minimum re‑work.
• Order parts and materials through Ascendum Parts to complete work assignments.
• Ensure all company safety requirements are followed at all times.
• Complete all required paperwork and maintain records/photos/other materials as required, for example, time clocking or collection records, SOC reports.
• Maintain shop and yard cleanliness.
• Promptly report any unsafe conditions, including those related to tools, the facility, or employee actions.
• Adhere to instruction/direction of supervisor.
• Seek formal and informal performance assessments, including performance versus expectations.
• Actively participate in required training, development programs, and electives as suits one’s needs.
• Respond positively to other duties that may be assigned in the scope of the job.

• Technical school completion in appropriate field.
• Computer skills: ability to use the equipment and software required to accomplish responsibilities. Knowledge of Microsoft Word, Excel, and Outlook.
• Ability to communicate with customers and co‑workers in a positive and enthusiastic manner. Maintain an approachable and friendly demeanor.
• Knowledge of safe job practices and regulations related to OSHA, MSHA, and Ascendum Machinery requirements.
• Aptitude for repairing, troubleshooting, and servicing equipment in changing environments.
• Mechanical knowledge of tools and mechanical work for repairing equipment.
• Above‑average knowledge of hydraulics, electronics, and diesel engines.
• Strong attention to detail.
• Ability to raise issues and concerns promptly.
• Good verbal and written communication skills.
• Documentation of work in a clear and concise manner.
• Proven ability to complete work with energy and enthusiasm.
• Customer orientation toward service and building relationships.
• Compatible with working branch hours and extended days as needed.
• Must possess own set of tools for repairing equipment.

Being able to meet the Physical Demands of the job is an essential duty of the job.

• Employee is regularly required to talk or hear.
• Position requires the ability to sit, stand and walk for long periods.
• Position requires the ability to kneel, stoop, bend, climb and crawl without restrictions.
• Position requires continuous use of wrists, hands and/or fingers.
• Position requires the ability to lift up to 75 pounds.
• Position requires the ability to work in varying outdoor/indoor environments with various terrain.

Employees are expected to meet the Physical Demands of the job. If requested and deemed necessary, Ascendum Machinery will provide reasonable accommodation to a disabled employee to meet the Physical Demands of the job.