Research and Correspondence Clerk

Responsibilities

The Atlantic Region Central Billing Office (ARCBO) provides business office services including billing, collections, cash posting, pre‑access management, variance, and customer service to affiliated Universal Health Services hospitals.

The Research and Correspondence Clerk is responsible for providing clerical support to the business office. This position must work effectively with other employees, patients, insurance companies, and other outside parties.

Key Responsibilities include:

• Sorts and updates returned mail via Accurint
• Responsible for working Returned Mail worklist
• Root causes and attempts to resolve Returned Mail issues
• Files as required by retention policies
• Responsible for working patient demographics forms, 0 remits, insurance denials, and correspondence using various computer systems
• Other duties as assigned

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(k) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries
• Pet Insurance
• More information is available on our Benefits Guest Website:

Position Requirements:

• High school diploma or equivalent
• 1-3 years healthcare experience preferred
• Strong Microsoft Office skills (Excel, Word, Outlook)
• Customer focused; strong attention to detail; ability to multi‑task; strong 10 key data entry; excellent written and oral communication skills
• Familiarity with pre‑registration and 1-3 years healthcare business office experience preferred

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.