Receptionist​/Administrative Assistant; Richmond

Responsibilities

• Greet, welcome, and maintain accurate visitor records, and direct guests to the appropriate person or meeting room.
• Manage front‑desk coverage during scheduled hours, including calls, emails, messages, mail, and general inquiries.
• Maintain a professional, organized, and welcoming reception area and overall office environment.
• Support office security procedures, including visitor access, safety protocols, and issuing access badges to new employees.
• Coordinate shipping and receiving, including preparing customs documentation when required.
• Act as a key point of contact for office vendors, building management, and service providers to coordinate repairs, maintenance, and deliveries.
• Coordinate the office food and beverage program, including snacks, coffee, fruit, and related budget tracking.
• Order and maintain office, kitchen, and first aid supplies.
• Participate as a member of the Occupational Health and Safety (OHS) committee.
• Support meeting coordination, including room set‑up, catering, and visitor arrangements.
• Assist with administrative tasks such as preparing letters, presentations, reports, travel arrangements, and expense reports for senior leaders.
• Support P&C and Marketing with office events, employee initiatives, communication campaigns, and onboarding activities.
• Identify opportunities to improve the front‑office experience for employees, visitors, and vendors.
• Provide general administrative and clerical support as needed.

• At least 1–3 years of experience in a receptionist, administrative, or front office support role.
• Excellent verbal and written communication skills, with a professional and courteous manner.
• Strong organizational and multitasking abilities; able to prioritize in a fast‑paced environment.
• Proficient with office equipment, including phone systems, printers, and scanners.
• Strong interpersonal skills; able to interact effectively with diverse teams, visitors, and vendors.
• Friendly, approachable, and customer‑focused with a professional demeanor.
• Able to handle unexpected situations with discretion and maintain professionalism.
• Trustworthy and respectful of confidentiality, especially when supporting senior staff and guests.
• Reliable and punctual; consistently present at the reception desk during business hours.
• Capable of lifting or moving light office supplies as needed.
• Open to feedback and strong listening skills with the ability to respond to employee needs and preferences.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

• Experience working in a corporate or fast‑paced professional environment.
• Familiarity with booking and expense systems (e.g., Concur or similar) is an advantage.
• High school diploma or equivalent (post‑secondary education in Office Administration or a related field is an asset).

This position is based in our Richmond, BC office and requires on‑premises presence five (5) days a week. The regular schedule is 25 hours per week, with each workday beginning at 8:00, Monday to Friday. Hours per day may vary depending on business needs.

The pay range for this role is $21.00 to $25.00 per hour, depending on experience.

We are committed to creating a more equitable, inclusive and diverse company and we welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, sexual identification, and life experiences. Only qualified candidates legally eligible to work in Canada will be directly contacted for this position.

If you require accommodation in completing any pre‑employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email