Communications Dispatcher II - Per Diem

Are you calm under pressure, quick on your feet, and passionate about helping others? As a Communications Dispatcher II
- Per Diem, you’ll be the vital link between the public and emergency responders—fielding urgent calls, gathering critical details, and ensuring help gets where it’s needed most. This is more than just a job—it’s a chance to make a real difference in your community, every single shift. If you thrive in a fast-paced environment, have sharp decision‑making skills, and want the flexibility of a per diem role, step into a career where every call counts and every action matters.

The Communications Dispatcher II (Per Diem) receives emergency and non‑emergency calls from the public, including cellular telephone users, requesting services; dispatches emergency police, fire, and other public safety units in a coordinated manner; operates various communications equipment; functions as a lead worker; provides training; and performs other related work as required.

The Communications Dispatcher II
- Per Diem is journey‑level dispatcher who works on a temporary, as‑needed basis. Incumbents function at the level of a fully qualified dispatcher of emergency public safety personnel and equipment. The incumbents have prior dispatcher experience and have demonstrated proficiency in the techniques and methods of radio dispatching involving public safety operations. Incumbents handle emergency situations requiring independent judgment as to the correct course of action where unprecedented situations may arise.

The Communications Dispatcher II
- Per Diem is distinguished from the Communications Dispatcher II classification in that incumbents work on an as‑needed basis, are not guaranteed hours, and will not work more than 1,000 hours per fiscal year.

The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the job classification.

• Receives calls from citizens and other agencies requesting emergency and non‑emergency services.
• Evaluates information to determine jurisdiction, priority, staff availability, and equipment needed, and transfers calls for service outside of jurisdiction.
• Processes calls for ambulance services using Emergency Medical Dispatch (EMD) protocol to provide first aid, cardiopulmonary resuscitation (CPR), automated external defibrillator (AED) support, and other pre‑arrival instructions.
• Dispatches police, fire, and other public safety units in accordance with established procedures, and based on the nature of the call, staff availability, assigned geographical area, and location of the call.
• Provides responding units with pertinent information such as suspect information, warrant, probation and parole information, vehicle registration status, license status, premise, and subject history.
• Operates a variety of communication equipment, including radio transmitters and receivers, computerized communication terminals and keyboards, multi‑line telephone equipment, and City‑wide camera monitoring equipment.
• Provides callers with established instructions for emergency medical situations.
• Prepares complete and accurate records and logs.
• Provides training to Communications Dispatcher I’s and Communications Call Takers. Reviews work for accuracy and compliance with standards.
• Required to work various shifts associated with a 24‑hour, 365–day operation and required to wear a uniform.
• Performs related work as required.

• High School diploma or GED equivalent
• Eighteen (18) months of full‑time experience performing public safety dispatch duties, the ability to type a minimum of 30 words per minute, and the qualifications listed below
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

• California POST-certified 120‑hour Public Safety Dispatchers’ Basic Course
• Emergency Medical Dispatch (EMD)…