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ServiceNow Architect - Corp; Richmond
Job in
Richmond, Contra Costa County, California, 94875, USA
Listed on 2026-06-03
Listing for:
Areti Group | B
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
Service Now Technical Architect
The OpportunityA leading global technology organisation is looking for a Service Now Technical Architect to join its rapidly growing SaaS and Service Now practice. This is an exciting opportunity to play a key role in designing and delivering innovative Service Now solutions across a diverse client base.
You’ll join a high-performing solutions team, working on large-scale digital transformation programmes across multiple industries. This role combines hands‑on architecture, technical leadership, and client engagement, making it ideal for someone who enjoys both strategic design and delivery.
What You’ll Be Doing- Design and develop Service Now platform architecture aligned to business needs
- Lead implementation across ITSM and ITOM modules
- Own key areas including:
- CMDB
- Discovery
- Event Management
- Service Mapping
- Define and deliver integration strategies (REST/SOAP APIs)
- Run workshops and discovery sessions with stakeholders
- Provide technical leadership and guidance to development teams
- Ensure solutions are scalable, secure, and aligned to best practice
- Act as a trusted advisor to clients and internal teams
- Strong experience as a Service Now Architect / Technical Architect
- Proven delivery across ITSM and ITOM
- Deep knowledge of:
- Incident, Problem, Change
- CMDB, Discovery, Event Management, Service Mapping
- Experience with integrations (REST/SOAP APIs)
- Ability to engage with technical and non-technical stakeholders
- Strong communication and problem-solving skills
Essential:
- Service Now Certified System Administrator (CSA)
Desirable:
- CIS certifications (ITSM / ITOM)
- ITIL certification
- Experience in Agile or Waterfall delivery environments
- Opportunity to work on enterprise-scale Service Now programmes
- Exposure to cutting‑edge SaaS and digital transformation initiatives
- Strong investment in training, certifications, and career progression
- A team-oriented, innovative environment with flexible working options
- Competitive salary and comprehensive benefits package
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