Senior Business Analyst, NetSuite Administrator

Job Details

Job Location:

Richmond HQ - Richmond, CA 94801

Position Type:
Full Time Salary Range: $ - $ Salary Travel Percentage:
None Job Category:
Information Technology

As a family-owned company, PALECEK values integrity, loyalty, and strong partnerships. We are driven to improve, innovate, and inspire. We bring our personal best to every aspect of our business, from our design and craft to our internal teamwork and customer service. We are passionate about creativity and believe that beautiful spaces enhance the quality of life.

PALECEK is seeking a highly capable Senior Net Suite Administrator & Business Systems Analyst to play a key role in the successful implementation, launch, administration, and ongoing optimization of Net Suite. This position will serve as a primary internal Net Suite subject matter expert and business systems partner, helping ensure the platform is effectively configured, supported, and continuously improved to meet the evolving needs of the organization.

• Serve as a primary internal Net Suite Administrator and subject-matter expert, managing system configuration, roles, permissions, workflows, saved searches, dashboards, reporting, and ongoing system administration
• Partner with leaders and users across Finance, Sales, Purchasing, Inventory, Customer Service, Fulfillment, Operations, and other functions to understand business requirements, identify pain points, and translate needs into practical and scalable Net Suite solutions
• Support the successful Net Suite implementation, go-live, and stabilization, partnering with the ERP Program Director, business teams, implementation partners, and consultants on functional requirements, data conversion, validation, UAT, defect resolution, cutover, and post-go-live activities
• Troubleshoot complex Net Suite functional, configuration, access, and process issues, identify root causes, and recommend solutions that balance business needs, system capabilities, appropriate controls, and long-term maintainability
• Identify opportunities to simplify, standardize, automate, and improve business processes, while managing system enhancements and minimizing unnecessary customization
• Support and troubleshoot Net Suite integrations with Salesforce, eCommerce, PLM, banking, shipping, and other business applications, helping ensure accurate and reliable data flow across connected systems
• Provide advanced Net Suite support for issues escalated by business users or the Tech Service Desk, coordinating with internal resources, consultants, and vendors and maintaining ownership through resolution
• Develop and maintain system documentation, process guides, knowledge-base materials, and user training resources to improve adoption, strengthen internal Net Suite expertise, and reduce long-term dependency on external consultants
• Build strong cross-functional partnerships by communicating technical concepts in clear business language, facilitating productive discussions, supporting users with varying levels of technical experience, and helping teams successfully navigate system and process changes
• Demonstrate strong ownership, judgment, accountability, and follow-through, with the ability to respectfully challenge processes or recommendations when appropriate, manage changing priorities, and handle sensitive financial and business information with discretion

• 5 or more years of progressive business systems or ERP experience, including strong hands-on experience administering and supporting Net Suite in a complex business environment
• Bachelor’s degree in Information Technology, Business Systems, Computer Science, Business Administration, or a related field preferred; equivalent relevant experience will be considered. Net Suite certifications are preferred; however, strong practical Net Suite experience and demonstrated capability are considered more important
• Demonstrated expertise in Net Suite administration and configuration, including roles and permissions, workflows, saved searches, dashboards, reporting, system controls, and ongoing enhancements
• Strong understanding of cross-functional business processes, with experience supporting areas such as Finance, Sales, Order Management, Purchasing, Inventory, Customer Service, Fulfillment, Operations, and Reporting
• Experience supporting ERP implementations, major system enhancements, UAT, data conversion, validation, reconciliation, defect resolution, and post-go-live stabilization
• Strong analytical, business analysis, and problem-solving skills, with the ability to understand business requirements, identify root causes, and translate operational needs into practical and scalable system solutions
• Experience working with system integrations and connected business applications, such as Salesforce, eCommerce, PLM, banking, shipping, or similar enterprise platforms, is preferred
• Strong written and verbal communication skills, with demonstrated ability to collaborate effectively across departments and…