Operations Manager

Job Description:

Apex Systems is currently hiring a full time, permanent, Operations Manager to join a growing client in Richmond, CA to help oversee a Robotics Lab.

Job#: 3024690
Term: Permanent
Location: Richmond, CA
Onsite Requirement: 5 days onsite per week
Pay range: $110,000 - $130,000 plus a 10% bonus

• Managing 10–15 Supervisors and indirectly overseeing 100+ Operators.
• Ensuring consistent execution of operators workflows and data‑collection processes.
• Delegating effectively through multiple layers and holding leaders accountable.
• Maintaining a strong chain of command and operational discipline.
• Creating a supportive, motivating environment for operators performing repetitive tasks.
• Coaching supervisors on leadership, performance management, and team engagement.
• Driving continuous improvement across productivity, quality, safety, and workflow stability.

• Interface directly with an external client and represent the operation professionally.
• Transition seamlessly between internal leadership and external stakeholder management.
• Present performance updates, KPI trends, risks, and improvement plans clearly.
• Adjust priorities based on client needs while maintaining operational stability.
• Navigate complex or sensitive situations with composure and data‑driven clarity.

• Meeting and exceeding KPIs such as productive hours, attendance, data‑collection output, and loss tracking.
• Monitoring real‑time operational data to identify trends, gaps, and bottlenecks.
• Implementing SOP changes based on data insights and operational feedback.
• Ensuring supervisors enforce standards consistently across all teams.
• Managing escalations, coordinating with engineering teams, and ensuring safe operations.
• Maintaining accurate documentation, reporting, and shift‑to‑shift continuity.

• Foster an environment where operators feel supported, valued, and connected to the mission.
• Implement engagement strategies that bring energy and purpose to repetitive work.
• Coach supervisors on how to motivate teams, deliver feedback, and drive accountability.
• Improve performance through development—not through attrition.
• Build a culture of ownership, consistency, and continuous improvement.

• 4–6+ years in structured, process‑driven operations (manufacturing, warehouse, production, logistics, etc.).
• Experience overseeing large teams through multiple layers of leadership.
• 2+ years managing supervisors or managers, not just frontline staff.
• Proven success in KPI‑driven environments with strict performance expectations.
• Strong analytical skills and comfort interpreting operational data.
• Experience with HR escalations, employee relations, and compliance.
• Excellent communication skills and the ability to present confidently to external clients.
• Demonstrated ability to manage complexity, delegate effectively, and drive accountability.

• Experience in automation or technical lab environments.
• Background in continuous improvement, lean operations, or workflow optimization.
• Multi‑shift leadership experience.

Apply here or email an updated copy of your resume to Emily Pentico at .

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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