Operations Manager

Compensation: Competitive base + 20% Bonus Potential

Benefits: 401(k) with matching, health/dental/vision insurance, paid time off, professional development reimbursement

As the Operations Manager at , you’ll take ownership of the operations, facility and team of a fast-growing business within one of the leading names in custom cushions, upholstery, and mattresses.  is a vertically integrated e-commerce manufacturer serving both consumers and commercial clients nationwide.

You’ll work directly with our company president and operations staff to grow the business with clear ownership, autonomy, and impact.

Seeking an experienced, detail oriented, professional to manage all production operations and personnel at our ~20,000sf manufacturing facility.

Significant experience managing a team in a production environment is required.

The ideal candidate will have strong experience in custom-manufactured products rather than assembly/line production environments, and will have strong leadership skills, excellent organizational abilities, and a passion for continuous improvement.

Significant growth opportunities available for increasing responsibility.

This position reports to the owner/President of the company with significant opportunity for personal development and mentorship.

The Operations Manager will own daily production operations, ensuring workers adhere to company rules and meet efficiency and accuracy goals, while maintaining a safe working environment.

You’ll own production team management and day-to-day fulfillment and the warehouse for all elements of the business—including foam cutting, finishing, packing and shipping.

You’ll ensure our high standards of production quality and on-time delivery are met, and lead us to new standards of excellence.

You will also be measured on total cost of production, helping to improve the overall efficiency of our operations.

You’ll work directly for our President and owner, and collaborate with company leaders as a member of the senior management team.

This is a pivotal role—your performance directly shapes and enables Foam Order’s growth trajectory. Operations is an area that needs reinforcement at our company, and can help unlock significant growth potential by implementing new technologies and processes and helping us grow our team, facilities, and overall operations.

You’re exceptional at building rapport, earning trust, and cultivating lasting relationships with your production team, and your peers in other functions. Your ability to connect and lead production employees, as well as to lead them to more compensation, responsibility and maximizing their potential will be instrumental in their success.

If you’ve ever wanted to run your own business or move into a CEO-track role, this position gives you that experience in a real, profitable company—with guidance from an accomplished President/Owner who scaled multiple tech startups before acquiring and modernizing Foam Order.

This role includes competitive base compensation as well as significant bonus potential for hitting key performance metrics, including on-time delivery, error rate, and total cost of production - your earnings will grow directly with your success.

Lead a Team to Increasing Performance and Success

• Lead and manage a team of production staff, providing training, guidance, and support.
• Implement and enforce production rules, policies, and procedures.
• Understand and employ progressive discipline when needed.
• Ensure all workers know their priorities and key tasks.
• Recruit, hire, and onboard new production staff.
• Train new team members and conduct ongoing training to develop skills.
• Conduct employee performance and compensation reviews.
• Know how to do every job in the warehouse, to be able to train new employees and to fill in as necessary
• Foster a positive team culture and promote job ownership.
• Manage daily production schedule and order scheduling
• Meet production goals, both efficiency and throughput
• Ensure the production and warehouse areas are clean, organized, and safe at all times.
• Conduct monthly OSHA/Safety…