Front Desk Receptionist; Richmond

In search of a Receptionist at our Richmond Club
16

Location:

At Club
16 Trevor Linden Fitness & She’s Fit! we embody the philosophy of Making Fitness Fun by fostering a welcoming and inclusive environment for all. We prioritize the well‑being and acceptance of our members above all else. Our TEAM boasts over 25 years of industry experience, driven by a passion for getting people active. Recognizing the changing landscape of fitness, we pioneered the concept of value‑priced facilities, aiming to make fitness accessible to everyone.

With over 17 locations, a diverse background and commitment to community engagement, we continue to empower people to lead healthier lifestyles in our missing to be the top fitness provider in British Columbia.

Receptionists are the creators of First Impressions for all members and prospective members (guests) at Club
16 Trevor Linden Fitness & She’s Fit!. They are responsible for representing a high level of Club
16 Trevor Linden Fitness & She’s Fit! values throughout each shift (Transparent, Energetic, Accountable and Member Focused). Receptionists operate the front desk in a proficient and effective manner, ensuring the smooth flow of supporting members, guests, and administrative accuracy through the club systems.

• Welcome members with a positive attitude and ensure a smooth check‑in.
• Handle any inquiries (in‑person, phone, or email) professionally and aim to resolve questions.
• Complete opening and closing duties for each shift.
• Maintain cleanliness and organization at the Front Desk, entrances, and the club.
• Actively assist and promote internal club promotions.
• Attend mandatory club meetings and training sessions.
• Ensure accuracy in all transactions.
• …other duties as required.

The base pay for this position starts at $18.25 per hour, subject to past employment experience and skills brought by the successful candidate, at the discretion of the organization. Further wage increases are contingent on performance and total hours worked qualifying for an increase in the hourly wage.

• Group Advantages (dental, mental health, massage, physiotherapy, and more)
• Career development opportunities
• Access to all Club
  16 and She’s Fit! clubs (17 locations)
• Access to all Recovery Services (Red Light Therapy, Tanning, and Hydromassage)
• Employee discount on Personal Training services
• Employee discount on select retail items
• Stronger Together Program discount to select retailers and service providers

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On‑site parking
• Paid time off
• Vision care

Full‑time, Permanent

From $18.25 per hour

In person