Impact Coach - Richmond **TEMPORARY

Impact Coach - Richmond (TEMPORARY)

We are seeking an Impact Coach who, in addition to the competencies detailed below, is innovative, takes initiative, and possesses a tolerance for ambiguity.

This is a Temporary (6 months), full‑time non‑exempt position. Working may include extended, adjusted, or occasional Saturday hours.

• Case management: Includes fostering participant engagement and motivation, conducting assessments to identify service needs in behavioral health and housing, de‑escalating behavioral health crises as needed, individualized service plan development and continuous updating, tracking and documenting participant progress against the plan, developing new relationships with outside resources to meet participant needs, and eliciting participant feedback regularly regarding service needs and satisfaction.
• Service coordination and leadership: Includes organizing and facilitating case conferences or other appropriate communication among all team members regarding participant progress and service needs, transmitting information from and about participants accurately and in a timely manner, and ensuring participants access needed services from Rubicon’s financial, legal, career and wellness teams and with community partners and coordinating multi‑disciplinary services overall.
• Monitor Contractual Goals: Support achievement of program outcome goals, productivity targets, and all other performance metrics; support reporting; progress against program goals & objectives.

* To perform successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

• Experience and expertise in the multiple, complex obstacles to prosperity for people in poverty; solid understanding of social, institutional and systemic causes of poverty; strong knowledge of local service provider networks desired.
• Behavioral health proficiencies:
  Adept at identifying, communicating and documenting symptoms and functional limitations, including their severity, of conditions common to people who have experienced the trauma and stress of living in poverty (for example depression, anxiety, PTSD, addiction and others).
• Relationship building; interpersonal flexibility; valuing diversity; visioning; attention to detail; thoroughness; open‑mindedness, growth mindset.
• Skillful teamwork and leadership; solid organizational abilities; excellent oral and written communication and facilitation skills.
• For candidates who do not possess Rubicon’s core competencies of Coaching, Motivational Interviewing, and Trauma Informed Care, training will be provided.

This position requires occasional travel to appointments and other Rubicon meetings; if the employee opts to meet these travel requirements by driving, proof of a valid and current driver license, current auto insurance, and an acceptable Motor Vehicle Report are required.

• Proactive in Furthering Justice and Inclusion:
  Expertise in the multiple, complex obstacles to prosperity for people in poverty; solid understanding of social, institutional, and systemic causes of poverty; and a strong sense of cultural accountability.
• Service Quality:
  Working knowledge of motivational interviewing, coaching, and trauma‑informed care principles desired.
• Accountability:
  Relationship building, interpersonal flexibility, open‑mindedness, and growth mindset.
• Communication and Tech Capable:
  Skillful teamwork and leadership, solid organizational abilities, attention to detail, excellent oral and written communication skills including use of technology.

• $25 – $28 per hour
• Medical, Dental and Vision health plans. Kaiser and Sutter Health options.
• 3 weeks paid vacation and paid sick leave, 13 paid holidays.
• 4 days paid restorative holiday between Christmas and New Years.
• Employer sponsored and matched retirement plan.

An $18M non‑profit Rubicon provides direct services at eight locations in Alameda and…