Inbound​/Outbound Operations Coordinator

Job Title:

Inbound/Outbound Operations Coordinator

Locations:
Richmond, CA (Onsite)

Employment Type:

Non-Exempt, Full-Time

Compensation: $30.00 – $32.00 per hour + Plus full benefits (eligible Day One)

Flexcar is the first zero-down, month-to-month car lease company, redefining flexibility in the automotive industry. By combining operational expertise with technology and data, Flexcar delivers a more convenient alternative to traditional car ownership.

As we continue to grow, we are building a high-performing operations team committed to delivering operational excellence and exceptional member experiences.

The Inbound/Outbound Operations Coordinator oversees vehicle preparation (Quality Assurance), inbound and outbound lot flow, vehicle shuttling, and on-time order readiness. This role includes coordination of third-party vendors and on-site Operations Specialists to ensure efficient lot operations and timely vehicle availability.

This is an non-exempt position and is eligible for overtime compensation under California law.

• Overtime for hours worked over 8 in a workday
• Double time for hours worked over 12 in a workday
• Overtime premiums for qualifying seventh consecutive workdays

Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable law.

• Coordinate order readiness to ensure vehicles meet quality standards and delivery timelines
• Oversee inbound and outbound vehicle flow across primary and satellite lots
• Inspect vehicle quality and ensure readiness for customer use
• Ensure vehicles are processed efficiently through designated lot-flow procedures

• Monitor vehicle quality and operational readiness metrics
• Support budget oversight for shuttling and cleaning operations
• Ensure timely processing of inbound vehicles and inflates

• Coordinate daily activities of Operations Specialists
• Oversee third-party vendor performance to ensure SLA compliance
• Provide feedback and coaching to promote continuous improvement

• Maintain effective working relationships with vendors
• Support cost efficiency and turnaround time improvements

• Analyze site performance metrics
• Identify operational gaps and implement process improvements
• Use data to inform workflow and resource decisions

• Maintain compliance with Cal/OSHA safety requirements
• Safeguard company vehicles, property, and customer information
• Accurately complete timekeeping and documentation

• 3–5 years of operations experience (vehicle operations preferred)
• Experience using Microsoft Office Suite
• Strong communication skills across multiple levels of leadership
• Ability to work in a fast-paced, evolving environment
• Flexibility to work days, evenings, weekends, and holidays as business needs require
• Ability to lift and carry tools or equipment up to 50 pounds
• Willingness to work outdoors in varying weather conditions
• Valid driver’s license with acceptable driving record
• Willingness to travel within the assigned market as needed

• Frequent standing, walking, and movement across lot areas
• Exposure to outdoor weather conditions
• Lifting up to 50 pounds

The hourly pay range for this position in California is $30.00 – $32.00 per hour.

This range represents the reasonably expected pay range for this role within California. Actual compensation will be determined based on:

• Experience
• Skills and competencies
• Geographic location
• Internal equity considerations

This position is paid on an hourly basis and is eligible for overtime in accordance with California wage and hour laws.

Flexcar complies with all applicable federal, state and local employment laws, including but not limited to:

• California minimum wage and overtime laws
• San Jose Minimum Wage Ordinance
• Richmond Minimum Wage Ordinance
• California Healthy Workplaces, Healthy Families Act
• Applicable local paid sick leave ordinances

Where local laws provide greater employee protections or benefits than state or federal law, Flexcar will…