Office Professional CCBHC

Job Summary

Greets clients with a personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co‑occurring services. Completes scheduling and status of clinical staff appointments, obtains and updates client data, collects client co‑pays, answers phone calls, emails, and other electronic messages quickly and efficiently, utilizes telehealth when clinical staff and/or client aren’t in the same place, and collects, fills, and organizes office documents, records and forms.

• Greets clients with a personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co‑occurring services.
• Completes scheduling and status of clinical staff appointments.
• Obtains and updates client data and collects co‑pays.
• Answers phone calls, emails and other electronic messages efficiently.
• Utilizes telehealth to extend care when clinical staff and or client aren’t in the same place.
• Collects, fills and organizes office documents, records and forms.
• May cross‑train and perform duties of other support staff positions to help cover during absences, as assigned by the Office Coordinator.

• Effectively communicate via written, verbal, in‑person and virtual methods.
• Basic computer literacy skills – knowledge of Excel, Outlook, Zoom and Skype preferred; knowledge of Avatar preferred.
• Strategic scheduling skills.
• Organizational skills.
• Critical thinking skills.

• High school diploma or GED required.
• One to three years of administrative experience preferred.

Standing
20%;
Sitting
80%;
Squatting occasional;
Driving occasional;
Kneeling occasional;
Lifting occasional;
Bending occasional.

Full‑time – $14.25–$20.00 per hour.

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403(b) retirement plan with company match
• Paid time off and ten paid holidays
• AD&D, Life, and Long Term Disability insurance (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal‑opportunity employer. Employment is based solely on merit and qualifications related to professional competence. We treat all clients and colleagues with dignity and respect, and we are committed to a culture of empowerment, respect, integrity, and expertise.