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Order Support Lead — Process & Quality Champion
Job in
Richmond, Wayne County, Indiana, 47374, USA
Listed on 2026-08-13
Listing for:
Alfa Laval Corporate AB
Full Time
position Listed on 2026-08-13
Job specializations:
-
Business
Business Administration
Job Description & How to Apply Below
Alfa Laval is hiring a hybrid Order Support Manager in the US to lead a team of 10–12 Order Entry Specialists, ensuring data accuracy and on-time order handoffs. You will monitor SLAs of under 24 hours for standard parts and under 48 hours for complex orders, while partnering with multiple functions to optimize end-to-end processes.
The role requires strong leadership, KPI-driven management, and experience with ERP systems like SAP/One Service.
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