Customer service ecommerce

Customer Service Ecommerce

Customer service ecommerce

Servicing individuals with order needs through email, inbound calls, and chat
- Order entry for client needs
- Processing returns
- Looking up orders and giving details on where the order stands in the shipping process.

Wolverine Worldwide is a call center for footwear. Brands include Wolverine, Sperry, Keds, Chaco, and many more.

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Customer service ecommerce Details:

• Temporary position
• $ 15.00 / hour
• Full Time work available
• Second Shift ( Sunday through Saturday from 12:00pm to 09:00pm )

• - Servicing individuals with order needs through email, inbound calls, and chat
• - Order entry for client needs - Processing returns
• - Looking up orders and giving details on where the order stands in the shipping process
• - Client provides 4 weeks of training. Training schedule is M-F 8am-5pm. Once training is complete, associates will go to assigned 2nd shift schedule.
• - 2nd shift schedules are Tuesday-Friday 12p-9pm & Saturday 9a-6p or Sunday 9a-6p & Monday-Thursday 12p-9p.

Customer service ecommerce

Qualifications:

• - Minimum of 6 months of customer service experience is required
• - Knowledge of computers and phones
• - Must complete skills testing and have passing scores.
• - Must be able to type 40 words per minute or faster
• - Must be able to provide an updated resume
• - Must be available for an interview over Zoom

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.