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Customer Service Representative - Quality
Job in
Richmond, Wayne County, Indiana, 47374, USA
Listed on 2026-08-08
Listing for:
Holman Logistics
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Respond to inquiries, issues, and concerns of Holman’s customers in a professional and timely manner;
Address carrier concerns; complete action items; resolve issues within policy and state guidelines;
Investigate errors in inbound and outbound processes; determine root cause and implement corrections;
Capture revenue for special requests and daily activities based on customer rates;
Generate reports for account status tracking
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