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Customer Care Leader: Drive Service Excellence

Job in Richmond, Wayne County, Indiana, 47374, USA
Listing for: Hyperion Solutions
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Bilingual
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Hyperion Solutions is seeking a Manager of Customer Care to lead our Richmond, IN team within the Commercial group. You will supervise a team of customer service, technical sales and after-sales representatives, ensuring exceptional service delivery and a positive work environment.

Reporting to the Director of Customer Care, you will drive performance against goals, monitor metrics, and collaborate across departments to streamline workflows while supporting team development and operational

This opening is for the Customer Care Leader:
Drive Service Excellence role at Hyperion Solutions.

Are you ready to take on the Customer Care Leader:
Drive Service Excellence role at Hyperion Solutions?

We would love to welcome a new Customer Care Leader:
Drive Service Excellence to our organisation in Richmond, IN, United States.

For the Customer Care Leader:
Drive Service Excellence position at Hyperion Solutions, we are reviewing applications now.

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