Specialist, Accounts Receivable

Job Summary

Belden’s Dispute Management Specialist protects the company’s investment in accounts receivable related dispute management by controlling delinquent disputes, investigating discrepancies, and collaborating with other departments to streamline this activity. Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our Accounts Receivable and Shared Services teams investigating key account disputes with exemplary customer service and communication.

• Establish and maintain professional relationship with the customers and Belden associates to facilitate the management of customer accounts receivable disputes by phone, visits, and e-mail communication.
• Assist in keeping the customer accounts as current as possible by managing customer disputes in timely fashion, utilizing Belden systems for highest efficiency, preparing clean‑ups, working with Belden business units for credit approval, providing evidence and approvals for credit processing.
• Establish good communication between Department members by keeping good notes and follow-ups on the system.
• Represent Belden to all customers, internal and external, by upholding our Core Values if in a remote setting.
• Completes all other duties as assigned.

• Education – Associate or Undergraduate degree in Accounting, Finance, or equivalent experience.
• Experience – Three years of relevant work experience. Flexibility and comprehension work in multiple ERP systems.
• Desired Abilities and Skills – Ability to build and manage relationships. Ability to communicate effectively (written, verbal/presentation and active listening). Knowledge of Microsoft Office applications. Customer service. Timely decision making. Strong ethics and values. Problem Solving. Managing and Measuring Work.