Medical Equipment Technician

Description

DASCO is growing! Voted one of the 2019, 2020, 2021, 2022 AND 2023 Top Places to Work in Columbus CEO magazine. We've also been named as one of America's Fast-Growing companies by Inc. 5000! Join Us!

Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture!

The Medical Equipment Technician is responsible for timely, efficient, courteous and service-oriented delivery and assembly (when appropriate) of medical equipment and supplies. When making deliveries, this role educates the patient and/or caregiver on use, maintenance and benefits of the equipment. In addition, the Medical Equipment Technician completes a variety of related warehouse and inventory tasks, as well as reports and other required documentation, and may be cross‑trained for coverage in the office.

• Delivers medical equipment and supplies, educates the patient and/or caregiver on use, maintenance and benefits, and completes all required paperwork.
• Maintains compliance logs and applicable records and receipts per policy and procedure.
• Understands and complies with all applicable laws, rules and regulations including, but not limited to, HIPAA, Joint Commission, FDA, OSHA, ORCB, state Pharmacy Boards, state Respiratory Boards, state Departments of Transportation, all infection control guidelines and all laws pertaining to oxygen transfilling. The Medical Equipment Technician is expected to report any and all compliance or safety issues to the manager.
• Responsible for after hours coverage with other Medical Equipment Technicians.
• Supports and participates in the training of new Medical Equipment Technicians as requested by the manager.
• Identifies patient needs and/or revenue opportunities while engaged with patients and conveys them to the Customer Service Representatives for follow-up.
• Supports vehicle maintenance by unloading and cleaning vehicle daily. Completes daily and quarterly maintenance manifests as required by policy and procedure.
• Maintains warehouse, inventory levels and equipment cleanliness and repair according to policy and procedure and in compliance with applicable rules and regulations.
• Other duties as assigned by the branch office manager.

• High School diploma or GED equivalent.

• Residential delivery driver experience
• Customer Service experience in a medical/insurance/healthcare setting

Valid driver’s license with a qualified driving record as determined by DASCO’s auto insurance carrier review.

• Compliance
• Customer service / client focus
• Detail oriented
• Stress management
• Time management

This position is full-time with normal hours of work and days from Monday through Friday 10:00AM to 6:30PM subject to change by the local branch office manager to best serve that branch office’s patients. In addition, the Medical Equipment Technician is required to work periodic after hours (overnight and weekend) on-call shifts as determined by the local schedule.

This position has no supervisory role.

This job operates primarily for driving, delivery and set-up; significant time is spent driving a vehicle, loading and unloading equipment, and in-patient residences. working in outdoor weather conditions. The Medical Equipment Technician also spends time in an office environment, warehouse setting, clinical (i.e., hospital) environment, and in outdoor weather conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands and bends, occasionally required…