Utility Superintendent (Field Operations

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

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About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

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Indiana American Water is seeking a strong operational leader to join our team in Richmond, IN. The Field Superintendent will perform a variety of activities that support utility operations in the service territory including site inspections, distributing and scheduling work assignments, working on capital improvement projects, partnering and managing contractors and more. Our ideal candidate will have people management experience and be well-versed with utility procedures and practices.

The Field Superintendent supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

• Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%)
• Assurespolicies, procedures, programs and performance are adhered to ensure thecontinuing and increasing operational efficiency, effectiveness, and profitability. (10%)
• Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security,etc.) is maintained. (10%)
• Obtains all required permits, licenses,rights of way, etc. required for proper compliance. (10%)
• May beinvolved in customer service related issues. (10%)
• Implement and fosterthe coaching and development of employees, including idea generation,within respective functional areas. (10%)
• Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated andnon-regulated markets.
• Supports manger to ensure effective peoplemanagement policies and practices are developed and implemented (e.g.,time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
• Continue to reinforce the importance of developing a diverse workforce.
• Work collaboratively withother functional leads to mitigate business risks. Implement effectivecommunications at all levels of our operations.
• Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
• Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)

• Knowledge of the regulated water business and the regulations impacting the business
• Knowledge of…