Head of Branch Services & Member Experience
Job in
Richmond, Wayne County, Indiana, 47374, USA
Listed on 2026-08-31
Listing for:
Natco Community Empowerment Center
Full Time
position Listed on 2026-08-31
Job specializations:
-
Management
Banking & Finance, Regulatory Compliance Specialist
Job Description & How to Apply Below
Natco Credit Union is seeking a Director of Branch Services to lead the day-to-day operations of the branch network, ensure service excellence, and drive performance across all channels. This executive role blends strategic oversight with hands-on leadership to deliver a member-centric experience.
You will mentor branch managers, set service standards, and collaborate with HR, Compliance, and IT to innovate processes, improve efficiency, and support growth while maintaining a strong culture of
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