Head of Branch Operations & Member Experience
Job in
Richmond, Wayne County, Indiana, 47374, USA
Listed on 2026-09-02
Listing for:
Natco-Credit-Union
Full Time
position Listed on 2026-09-02
Job specializations:
-
Management
General Management, Operations Management, Regulatory Compliance Specialist
Job Description & How to Apply Below
Natco Credit Union in Richmond, IN is seeking a Director of Branch Services to lead the day-to-day retail and operational oversight of the branch network. The role focuses on service standards, performance objectives, and a culture of collaboration and employee empowerment to drive member delight.
The Director will translate the CEO’s strategic vision into actionable operational plans, mentor branch teams, and collaborate with HR and departments to enhance training, service quality, and
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