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Head of Branch Operations & Member Experience

Job in Richmond, Wayne County, Indiana, 47374, USA
Listing for: Natco Credit Union
Full Time position
Listed on 2026-09-07
Job specializations:
  • Management
    Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Natco Credit Union is seeking a Director of Branch Services in Richmond, Indiana. The role leads the day-to-day retail and operational oversight of the branch network, driving service excellence, employee empowerment, and strategic execution aligned with the CEO's vision.

The position emphasizes collaboration across departments, innovation in service delivery, and continuous improvement to delight members and support sustainable growth.

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