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Customer Care Manager — Lead Service Excellence

Job in Richmond, Wayne County, Indiana, 47374, USA
Listing for: Hyperion Solutions Group
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Hyperion Solutions in Richmond, IN seeks an experienced Manager of Customer Care to lead a team of customer service and after-sales staff, ensuring exceptional service delivery and a positive work environment.

Reporting to the Director of Customer Care, you will drive performance, implement SOPs, collaborate across departments, and develop teammates while maintaining compliance and operational efficiency.

We are looking to fill the Customer Care Manager — Lead Service Excellence position at Hyperion Solutions Group in Richmond, IN, United States.

The Customer Care Manager — Lead Service Excellence role at Hyperion Solutions Group is now open for applications in Richmond, IN, United States.

Join us at Hyperion Solutions Group as our next Customer Care Manager — Lead Service Excellence in Richmond, IN, United States.

We are currently recruiting a Customer Care Manager — Lead Service Excellence for our team in Richmond, IN, United States.

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