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Customer Care Manager — Lead Commercial Team

Job in Richmond, Wayne County, Indiana, 47374, USA
Listing for: Hyperion Solutions Emco LLC
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Manager — Lead the Commercial Team

Hyperion Solutions is seeking a Manager of Customer Care to lead a commercial team in Richmond, IN. Reporting to the Director of Customer Care, you will oversee a team of customer service representatives, drive service standards, and optimize cross-departmental workflows to enhance the customer experience.

The role requires leadership, problem-solving, and a customer-centric approach, with a focus on team development and operational efficiency.

For the Customer Care Manager — Lead the Commercial Team position at Hyperion Solutions Emco LLC, we are reviewing applications now.

Learn more about the Customer Care Manager — Lead the Commercial Team role in the description above.

We appreciate your interest in this position.

Join Hyperion Solutions Emco LLC and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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