Administrative Assistant

Working under the supervision of the Associate Vice President of Academic Affairs and collaboratively with the program directors, the Administrative Assistant provides essential administrative support for the Honors Program, Arrupe Social Justice Scholars, and the Peace, Justice, and Human Rights (PJHR) program. This role serves as the primary contact for students and stakeholders, requiring strong interpersonal skills to foster a supportive academic community.

• Facilitate student registration by removing restrictions in Banner and processing course overload waivers as approved by directors.
• Generate academic reports, including midterm/final GPA reviews, program rosters, and graduation audits.
• Assist directors in tracking student progress toward program requirements.
• Support program directors with course scheduling tasks via Course Dog and publicize upcoming course offerings.
• Prepare and process part‑time faculty contracts and stipends for program instructors.
• Greet visitors, manage program‑specific inquiries, and coordinate departmental communications.
• Maintain budgets by reconciling P‑Cards, processing journal transfers, and generating budget reports.
• Administer the Honors Pathway Award, including managing application timelines and communicating awardee data to Student Enrollment and Financial Services (SEFS).
• Supervise undergraduate work‑study students, including hiring via Handshake and approving payroll.
• Manage office inventory and administrative requests (keys, office assignments, director calendar management).
• Provide administrative support for program events, including managing logistics such as room reservations, catering, RSVPs, and the production of event materials.
• Support program marketing via web updates, social media, and procurement of branded items or regalia.

• High school diploma or equivalent.
• Proficiency in Microsoft Office and the ability to learn university systems (e.g., Banner, Course Dog, Handshake).
• Strong organizational skills and the ability to multi‑task in a student‑centered environment.
• Background in student‑ or customer‑facing roles with strong verbal skills to warmly and professionally engage with all students, visitors, faculty, and staff.
• Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.

• One or more years of experience in an office setting.
• Experience working in higher education.
• Experience using Banner software system.

We are an Equal Opportunity Employer. We welcome and value all individuals and encourage applications from people of all backgrounds, experiences, and perspectives.

1 John Carroll Boulevard, University Heights, Ohio, 44118