Administrative Assistant

Administrative Assistant

This role involves supporting daily departmental tasks, utilizing a working knowledge of company policies and procedures. The role includes answering incoming phone calls, resolving issues or directing them to appropriate partners, reviewing and routing incoming mail, preparing outgoing mail, processing payments, greeting in-office visitors, ensuring adequate office supplies, and assisting the property management team with unlicensed activity.

• Greet guests, visitors, and callers, route and resolve information requests from internal and external customers within scope. Guide and direct more complex customer inquiries to the appropriate staff member and/or management for resolution.
• Coordinate day‑to‑day tenant transactions; maintain, audit, and report all fund management pertaining to move‑in, move‑out, initial rent, deposits, and outstanding funds for move‑in. Assist property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by the management.
• Prepare and maintain data entry requests to include paper/electronic document filing/archiving within various database systems. Review, prepare, and deliver various routine and ad‑hoc reports for management.
• Ensure adequate office supplies and order as needed.

• High School Diploma/GED is required.
• Minimum of 2 years’ experience in an administrative support function is beneficial.
• Experience working in the leasing, real estate, property management, and/or related industry is preferred.
• Intermediate knowledge of Microsoft Office is essential.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Can interact effectively at all levels.
• Can be an effective member of project teams.

The anticipated pay range/scale for this position is $21.09 to $25.30 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

This position is not bonus‑eligible.

• Medical, dental, and vision insurance
• Flexible spending accounts and/or health savings accounts
• Dependent savings accounts
• 401(k) with company matching contributions
• Employee stock purchase plan
• Tuition reimbursement program

The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.