Fulfillment Project Manager

Business Unit: Store Support Centre (SSC)

Time Type: Full‑time

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth‑focused environment for our people.

The Project Manager is responsible for leading and supporting strategic initiatives across the North America Fulfillment network. Reporting to the Strategic Fulfillment Programs team, this role partners with business leaders, operations teams, and cross‑functional stakeholders to define, structure, and deliver programs that improve fulfillment capabilities, operational performance, and business outcomes.

Success in this role requires more than strong project management fundamentals. The ideal candidate is highly organized, intellectually curious, comfortable navigating ambiguity, and capable of driving alignment across diverse stakeholder groups. They can quickly understand complex business problems, synthesize information, facilitate productive conversations, and translate strategy into executable plans.

This role will support a portfolio of initiatives spanning distribution operations, process optimization, systems enablement, network capabilities, and future‑state fulfillment strategies.

Program & Project Delivery

• Lead end‑to‑end planning and execution of strategic fulfillment initiatives
• Develop and maintain project plans, milestones, dependencies, risks, and deliverables
• Drive accountability across cross‑functional teams to ensure commitments are met
• Monitor project health and proactively identify risks, issues, and mitigation plans
• Support business readiness, implementation planning, and change management activities

Strategic Problem Solving & Analysis

• Partner with business leaders to define problems, evaluate opportunities, and structure work streams
• Gather, synthesize, and analyze information from multiple sources to support decision‑making
• Translate complex concepts and discussions into clear recommendations, plans, and actions
• Identify dependencies, impacts, and tradeoffs across interconnected initiatives
• Support business case development and prioritization discussions

Stakeholder & Executive Engagement

• Facilitate working sessions, workshops, and project governance meetings
• Build strong relationships across Operations, Supply Chain, Product, Technology, Engineering, Finance, and other partner teams
• Prepare executive‑ready communications, presentations, status updates, and decision materials
• Align stakeholders around priorities, decisions, timelines, and expected outcomes
• Escalate issues appropriately while maintaining momentum and partnership
• Ensure projects adhere to established program and PMO standards
• Maintain project documentation, RAID logs, decision records, and governance artifacts
• Contribute to portfolio planning, roadmap development, and annual planning activities
• Identify opportunities to improve project delivery processes, tools, and operating models

• Bachelor’s degree in Business, Engineering, Supply Chain, Operations, or related field
• 5+ years of project management, consulting, operations, supply chain, or related experience
• Experience leading cross‑functional initiatives with multiple stakeholders and competing priorities
• Demonstrated ability to manage projects from discovery through implementation
• Strong analytical, problem‑solving, and critical‑thinking skills
• Exceptional written and verbal communication skills
• Experience creating executive presentations and facilitating stakeholder discussions
• Ability to navigate ambiguity and bring structure to complex business challenges
• Strong organizational skills and…