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E Peer Counselor

Job in Richmond, Madison County, Kentucky, 40475, USA
Listing for: Eastern Kentucky University
Part Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12 USD Hourly USD 12.00 HOUR
Job Description & How to Apply Below
Position: Big E Central Peer Counselor
Title:

Big E Central Peer Counselor

Position Type:
Student

Search Type:
External - minimum 7 days

Department: 30R003 - Student Success,Outreach&Opportunity

Division: 5R0000 - Student Success, Engage & Oppor

Position Location:

Richmond Campus

Driver Classification:
Non-Driver

FLSA:
Non-Exempt

Schedule Type:
Part Time, No Benefits (less than 20 hrs per week)

Hours Per Week: 10-20

Posted Salary Grade: $12.00 per hour

Contact Person:
Emily Powers

Job Summary /Basic Functions

Big E Central (BEC) is hiring Peer Counselors. . The BEC Peer Counselor will work collaboratively with the BEC Staff to provide intake assistance and customer services to students as they navigate their financial aid, billing, records, and academic success. Day to day tasks include managing intakes at the BEC front desk. Some additional assistance may be required in our main phone line and email inbox.

Confidentiality, attention to detail, computer skills, dependability, and compliance with applicable laws & policies are crucial to success in this position.

Confidentiality, attention to detail, computer skills, dependability, and compliance with applicable laws & policies are crucial to success in this position.

Minimum Qualifications

* Must be enrolled at EKU

Preferred Qualifications:

* Computer skills

* Strong customer service skills

* Written and verbal communications skills

* Reliability

Job Duties:

* 25% - Assist with telephone operations - (Essential)

* 65% - Assist with front-desk reception - (Essential)

* 10% - Other office duties as assigned - (Essential)

Sponsorship:
This position is not eligible for visa sponsorship.

Open Until Filled:
Yes

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.
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