BHOM Leasing Consultant
Listed on 2026-07-07
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Title: Leasing Consultant – Non-Exempt
Location: Arches On The Lake Student Living, Athens, GA 30605
Position Type: Full Time (30+ hours per week)
Education Level: None
Salary Range: $13.00 - $15.00 Hourly
Travel Percentage: Up to 25%
Job Shift: Day – Including weekends
Position SummaryThe Leasing Consultant will market and lease apartments in accordance with policies and procedures outlined by management. They are also responsible for providing resident services in a professional and courteous manner.
Essential Job Functions- Maintain an excellent customer service relationship by adhering to the BHOM Living Playbook
- Adhere to BHOM Policies and Procedures
- Greet prospective residents, show model, market‑ready units and common areas
- Lease apartments and sell the products and services of the property to prospects
- Assist prospective residents with completion of online application
- Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms as well as training materials
- Work to optimize occupancy while maximizing leased rent
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
- Maintain thorough product knowledge of the property and competition
- Assist with market surveys as needed
- Collect deposit and/or fees associated with move‑in
- Accurately prepare and have a thorough knowledge of all lease‑related paperwork
- Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary
- Inspect units on a quarterly basis as well as prior to move‑in
- Assist with planning and hosting of resident events
- Audit all lease and renewal files for key controls and bonus submission to the General Manager
- Assist residents with the move‑out process
- Assist in the performance of the turn process
- Write up and file service requests from residents upon receipt
- Contribute to the general upkeep and cleaning of office, common areas and model
- Achieve high productivity through reliable and punctual attendance and report any tardiness, attendance, and disciplinary issues to immediate supervisor
- Perform various administrative tasks as needed
- Other duties as assigned
- Ability to read and write English fluently
- Ability to perform basic to intermediate math
- Computer literacy required
High school diploma or equivalent preferred
Work Schedule8 a.m. – 5 p.m., Monday–Friday, with extended hours and/or weekends as scheduled or as needed to meet business needs
Physical Requirements /EnvironmentThe job is light in physical demand. Requires frequent sitting, standing, walking, reaching forward and overhead, grasping. Occasional bending, crouching or stooping. Must lift and carry up to 25 lbs, push and pull up to 50 lbs with mechanical assistance. Must have close and distance vision, and ability to adjust focus. Normal office environment with minimal exposure to undesirable elements; may have contact with business machine toner chemicals.
EqualEmployment Opportunity Statement
B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make
B.HOM a better place to work and live.
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