Technical Support Specialist - Customer Care
Job in
Richmond, Madison County, Kentucky, 40476, USA
Listed on 2026-07-14
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Dormont Manufacturing Co is seeking a customer service associate to handle inbound inquiries and basic technical support. You will document service calls and guide customers through troubleshooting steps, with opportunities to upsell services. This position requires a high school diploma and solid communication skills.
Applicants should be comfortable multitasking, typing, and adapting to changing work schedules, including afternoon/evening/weekend shifts. Equal opportunity employer.
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