Advisor, Student Success

Title: Advisor, Academic & Career

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 30R003 - Student Success,Outreach&Opportunity

Division: 5R0000 - Student Success, Engage & Oppor

Position Location: Richmond Campus

Driver Classification: Driver

FLSA: Exempt

Schedule Type: Full Time (37.5 hrs per week or more)

Hours Per Week:

Additional Schedule Details:

Posted Salary Grade: Exempt - G20

Retirement: KTRS

Contact Person: Ryan Bush

A Student Success Advisor provides academic advising to Exploratory and Success First students as they transition into the university, explore academic pathways, and select a major. Advisors guide students in developing academic plans and achieving educational goals through comprehensive knowledge of institutional programs, degree requirements, and support services. This role delivers personalized, proactive advising aligned with students’ academic and career interests to support progression, retention, and timely degree completion.

Student Success Advisors leverage institutional systems, including CRM tools, to review student data, monitor progress, and execute targeted outreach and communication campaigns that engage current and prospective students in alignment with divisional priorities.

Education: Masters Degree required.

Experience: At least one year of college-level experience working with students in an advisory/support or teaching capacity is required.

Licensure &

Certifications:

Preferred Qualifications:

• 50% - Serve as Primary Academic Advisor for Assigned Exploratory and Success First students for the purpose of assisting them in establishing an academic plan and positive and effective strategies that will enable student retention and overall student success.
  
  - (Essential)
• 20% - Assists with orientation and registration by planning/revising new student program materials, developing and presenting information, assisting students with advising/registration processes, and representing the college at other recruitment functions/events.
  
  - (Essential)
• 20% - Collaborate with campus partners to ensure students receive timely, clear information on academic opportunities and university policies, supporting informed decision-making.
  
  - (Essential)
• 10% - Perform other duties as assigned.
  
  - (Essential)

Sponsorship: This position is not eligible for visa sponsorship.

Funding Source: Institutional

Open Until Filled: Yes

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Offers of employment are contingent upon a satisfactory background check.