Test Proctor - Academic Compliance - Travis Air Force

Grand Canyon University!

One of Arizona’s leading institutions of higher learning.

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Grand Canyon University is looking to fill the position of Test Proctor, based at the Travis Air Force Base
. The Test Proctor will be responsible for providing support services to ensure compliance with regulatory standards in order to create a secure and supportive testing environment. The role requires a flexible schedule, the ability to sit for long periods, and working in a quiet testing environment.

Hourly Rate: $20.00 an hour

• Provides high quality customer service, reception, and accurate intake for all exam candidates for the designated Testing Center.

• Utilizes professional proctoring procedures to support a secure exam environment. These procedures will vary depending on the designated testing center.

• Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.

• Follows all exam security protocol at all times.

• Maintains credentials necessary to administer any high-stakes certification examinations. This requires the completion of any annual qualifications exams and maintains certification by consistently following exam protocol.

• Ensures a safe and supportive learning environment by complying all governing regulatory guidelines, be they departmental or outside regulatory bodies.

• Assists in troubleshooting basic technology problems affective exam administration.

• Assists with basic clerical work, data entry and other support projects as directed.

• Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.

• Performs other duties as assigned.

• Bachelor’s Degree from a regionally accredited college or university

• Must be willing to have flexible work schedule; evening and weekend hours if needed.

• Must be able to pass pre-employment background check.

• Ability to use varying styles, approaches, skills and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multi-cultural workplace.

• Able to consistently demonstrate high quality customer service.

• Basic computer proficiency in use of computer and Microsoft applications.

• Provide a positive candidate experience.

• Ability to discern exam taking potential violations and elevate to management as necessary.

• Ability to handle issues when exam candidates need to be dismissed from exam as a result of wrongful behavior.

• Must be able to obtain certifications required based upon the designated exam center’s requirements.

• Must be able to sit for long periods of time and also escort candidates to and from testing room.

• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.

• Generous time off plan and 11 paid holidays.

• Paid time off to volunteer in the community or at GCU sponsored events.

• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.

• Free on-site gyms on campus.