Field Service Supervisor Bloomfield, KY

Job Location

Bloomfield, United States

Full-Time/Regular

Job Title: Field Service Supervisor

Reports To: Region Operations Manager or Field Service Supervisor

FLSA Status: Hourly, Non-Exempt, Full-Time

Job Summary :

Supervise, train, and assist field service technicians / engineers while being responsible for all aspects of team’s field service work, including customer communication, sales, job estimating, scheduling, reports and billing . Performs electrical apparatus work onsite at customer’s facilities . This includes electrical testing, preventative maintenance, commissioning, upgrades, and repairs to electrical apparatus. Responsible for troubleshooting, training, establishing LOTO, interacting with customers, report writing, etc .

Essential Duties and Responsibilities :

Assist Management with developing training, career paths and succession planning for all team members .

Directly supervises teams of 4-6 field technicians .

Develops work plans for execution of maintenance and testing of electrical apparatus in accordance with established standards, scopes of work , and customer requests .

Responsible for timely customer deliverables including project reports and billing information .

Actively involved in customer communication and business development activities, including recommendations regarding mitigation of deficiencies found during maintenance and testing activities and inspections .

Analyzes projects and identifies areas to improve efficiencies and profitability while still meeting customer expectations .

Plans and participates in safety meetings, training, and audits .

Supports management in the planning, scheduling, execution , and cost management of field projects as well as organizational goals and objectives .

Execute mechanical and electrical tasks on equipment utilized in p ower t ransmission, d istribution, and g eneration at customer facilities.

Read and interpret manuals, schematics , and writing diagrams to troubleshoot and solve equipment problems .

Troubleshoot, repair, replace , and clean all components in a substation .

Must have knowledge and be able to assist the following tasks:

Transformer Testing – Power f actor, TTR, i nsulation resistance, SFRA, winding resistance, partial discharge, and leakage reactance .

Cable Testing – Insulation resistance, t an d elta, h ipot , TDR , partial discharge, and cable thumper

Circuit Breaker Testing – Insulation resistance, contact resistance, p ower f actor, breaker timing, SF6 gas analysis, CT testing, high current testing, secondary injection test ing, and vacuum bottle integrity test ing.

Test both electrical-mechanical and solid-state relays .

Plans, participates , and develops safety meetings and training .

The above list of duties is not to be construed as an exhaustive list; other duties logically associated with the position may be assigned .

Knowledge, Skills, and Abilities :

Familiar with industry standards such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations .

Ability to assist with complex mechanical and electrical problems .

Knowledge of electrical apparatus testing with a strong theoretical understanding of electrical power systems .

Ability to supervise large scale projects .

Strong communication and problem-solving skills .

Knowledge, Skills, and Abilities (Continued) :

Must have strong PC skills including email, internet, data entry, and Microsoft Office .

Ability to multitask, prioritize , and work well under pressure to meet goals and deadlines .

Ability to work independently , while utilizing excellent judgement .

Doble DTAF and PowerDB knowledge is preferred, training will be provided .

Has demonstrated the ability to be consistently on time for daily work assignments, meetings,…