DCEO Chief Engineer, ADC InfraOps DCEO

Job :  | Amazon Data Services, Inc.

Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. The team ensures that the data center's MEP operates at 100% availability while maintaining first‑class customer service to the teams and groups within the data centers.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to the data center facility manager and interacting with onsite engineering operations technicians (EOT) and third‑party vendors.

The CE is the singular focal point for all facility operations within a given data center and supports Amazon within its owned and operated data centers. Equipment that supports mission‑critical servers must maintain better than 99.999% uptime.

Additionally, the CE is expected to manage small‑to‑medium impacting projects, driving innovation and resiliency while reducing operational costs. The CE will create and deliver on key milestones, obtain and track quotes for necessary costs, and document project results for future implementation at other facilities.

The CE directs, trains, and supports EOTs in troubleshooting and operations of electrical and mechanical equipment, including stand‑by diesel generators, switch gear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems. This technical leadership position requires a 24/7 presence and availability to respond to site needs.

• Oversee day‑to‑day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management.
• Act as an escalation point for all facilities‑related issues, escalating to the Data Center Facility Manager as needed.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report facility and data‑center level events within internal SLA.
• Create and deploy new standard practices for engineering operations technicians, chief engineers, and vendor support teams.
• Provide training and guidance to engineering operations technicians.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Utilize internal CMMS to manage building workflows.
• Communicate complex technical information to a non‑technical audience.

• Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly lift and/or move up to 49 pounds; participate in group lifts for 50 pounds or more.
• Coordinate body movements when using tools or equipment.
• Reach and stretch to position equipment and fixtures while maintaining balance.
• Bend or twist the body into unusual positions while working.
• Perform physical tasks all day without becoming overly tired.
• Use hands to manipulate small wires and objects.
• Push or pull heavy objects into position.
• Work in a noisy environment.
• Work at depths, such as under raised floors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain. We collaborate across AWS to deliver high safety and security standards while providing large capacity at the lowest possible cost.

We maintain an inclusive culture that welcomes bold ideas and empowers ownership.

• 3+ years of vendor management experience.
• 4+ years of relevant work in a data center or other critical environment experience.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Experience with Microsoft Office…