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Field Services Engineer
Job in
Richmond, Madison County, Kentucky, 40476, USA
Listed on 2026-06-07
Listing for:
Vision RT Ltd
Per diem
position Listed on 2026-06-07
Job specializations:
-
Engineering
Systems Engineer, Hardware Engineer
Job Description & How to Apply Below
*** This is a field-based position requiring up to 80% travel. The role includes evening work and occasional weekends***
Candidates need to be in Ohio.
The Role:
We have an exciting opportunity for a proactive, customer-focused Field Service Engineer to join our team.
In this role, you will be responsible for delivering high quality service and support to our customers across the region. You will also be expected to travel periodically to other states to provide coverage during PTO and other business eeds.
Key Responsibilities- Install, support, and maintain Vision RT product range
- Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
- Provide reactive breakdown support (remote and on site)
- Provide planned maintenance/ upgrade support (remote and on site)
- Plan and perform installations in line with Vision RT installation processes & procedures
- Liaise with customers and our installers
- Travelling to different hospitals throughout in the region, with occasional responsibilities in other parts of the state on an ad hoc basis, and periodic travel to other states to provide coverage during PTO and similar needs
- Strong IT background required including;
Supporting Microsoft environment workstations, device networking and database troubleshooting, Supporting external and internal customers in the Field Service Engineers territory, PC hardware skills including replacing PC components and diagnostics. - Highly motivated customer focused engineer with excellent customer facing and technical problem-solving skills
- Comfortable interfacing with clients and other stakeholders at all levels of their organization
- Results orientated with a "Can Do" attitude and clear enthusiasm for excelling in customer satisfaction
- Experienced field engineer with electromechanical and IT skills, ideally from medical or IT industry
- Ability to drill and mount, mechanical bracketry in raised ceilings
- Ability to read and work with technical drawings and architects' drawings
- A+ and Microsoft certifications a plus
- SQL knowledge is preferred
- Medical Devices, ideally Medical Imaging or Radiotherapy
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