Post Closing Specialist

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.

Formerly known as Lending Home, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 500 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more.

• Loans Funded: $30 billion in loans funded
• Homes financed: 100,000+ projects funded for our customers across the country
• Geography: 49 states + D.C. where we lend to REIs so they can revitalize neighborhoods
• Employees: Over 500 employees with competitive benefits and perks

This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our colleagues to work from the location that works best for them.

Identity Verification Notice: To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy.

The Role:

The purpose of the post-closing department is to promptly and accurately request and capture all reconciled (fully executed) loan documents and trailing documents to ensure timely delivery to both our investors and bank. Post Closing Specialists are responsible for managing the loans through the loan servicing onboarding process and trailing document follow up and review. The candidate must possess a working knowledge of residential lending programs and practices with the proven ability to partner with third-party vendors to ensure that loans are properly handled in a timely manner.

The individual will be expected to provide superior client service to achieve financial objectives. These functions include sending original security instruments (note and deed) to our bank, along with sending proper trailing documents (final title policy) to our investors.

Responsibilities:

• Review original closing documents to ensure they were properly executed.
• Follow up in a timely fashion to receive all corrections on closing documents.
• Partner with Capital Markets team to answer any investor questions.
• Follow up on, review, request corrections on all trailing documents.
• Manage a large loan queue in a timely fashion.
• Speak up and suggest improvements wherever you see an opportunity.
• Bring your wits, strategies, and ideas by helping us make our closing process as efficient and pleasant as possible.
• Assist in training and teaching newer team members.
• Escalate to management all unresolved issues, where appropriate.

Qualifications:

• Bachelor’s Degree
• 1-3 years residential mortgage lending experience with good knowledge of lending post-closing and quality assurance practices.
• Skills/Ability:
  Strong written and verbal communication skills; must be able to adapt well to a fast-paced and constantly changing business environment; PC proficient at the intermediate level; comfortable with new technology systems and paperless environment, demonstrated an ability to work in a team-oriented environment; demonstrated ability to provide good customer service.

This position will be located in our Pittsburgh, PA office.

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $45,000 to $55,000 base + $3,500 bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills,…