Coordinator, Hospitality Services

Coordinator, Hospitality Services

Eastern Kentucky University

Manager, Hospitality & Events

Fulltime Staff

External - minimum 7 days

43R000 - University Outreach &Engagement

3R1000 - Administration and Engagement

Richmond Campus

Driver

Exempt

Full Time (37.5 hrs per week ormore)

Exempt - G20

KTRS

Jesse Hood

The Hospitality Services Coordinator supports the Hospitality Operations Manager in delivering exceptional service and daily operations at the University Club s position is responsible for overseeing the execution of club events,supervising seasonal pool operations, and ensuring an outstandingexperience for members, guests, alumni, donors, and universitypartners.

The Hospitality Services Coordinator serves as the on-site operational leader during events and assists in hospitality, memberservices, and clubhouse operations. This position requires a highly organized, service-oriented professional who thrives in a dynamic hospitality environment and is committed to excellence.

Bachelor's degree in Hospitality Management, Business Administration, Recreation Management, Event Management, or a relate

• Two to four years of hospitality,event management, club, hotel, or food and beverageexperience.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work evenings, weekends, holidays, and special events.

• % - Event Operations Coordinate and execute all private andclub-sponsored events, including golf tournaments, memberfunctions, weddings, banquets, alumni gatherings, donor events, and university functions. Serve as the operational lead during eventsto ensure seamless execution and exceptional guest service.
  
  Coordinate event logistics with culinary, golf operations, groundsoperations, and event clients. Conduct pre-event meetings andpost-event evaluations to ensure continuous improvement. Maintainevent setup standards and oversee room configurations, décor, and service timelines.
  
  - (Essential)
• % - Seasonal Pool Operations Oversee the daily operation of theclub's swimming pool during the summer season. Supervise seasonalpool staff, including scheduling, training, and performance management. Ensure a clean, safe, and welcoming pool environment for members and guests. Coordinate poolside food and beverage service with clubhouse operations. Monitor compliance with all clubpolicies, safety procedures, and health regulations.
  
  -(Essential)
• % - Hospitality Operations Assist with the daily operation ofthe clubhouse, dining areas, banquet facilities, and member service areas. Maintain high standards of hospitality, cleanliness, and professionalism throughout the club. Address member and guest concerns promptly and professionally. Support food and beverage service during peak business periods and special events.
  
  -(Essential)
• % - Leadership and Staff Development Provide leadership and guidance during daily operations in the absence of the Hospitality Operations Manager. Promote a positive, team-oriented work environment focused on exceptional service. Ensure staff adherence to club policies and service standards.
  
  - (Essential)
• % - Administrative Responsibilities Assist with event calendars, staffing schedules, inventory management, and operational reporting. Support budget goals through effective labor management and cost control practices. Maintain accurate recordsrelated to events, pool operations, and departmental activities.
  
  -(Essential)
• % - Additional Responsibilities Assist with member programming and club social events. Support university functions and special initiatives as requested. Perform other duties as assigned by the Hospitality Operations Manager or General Manager.
  
  -(Essential)

This position is not eligible for visa sponsorship.

Institutional

Yes

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis ofage (40 and over), race, color, religion, sex, sexual orientation,gender identity, gender expression, pregnancy, ethnicity,disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational programor activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Offers of employment are contingent upon a satisfactory background check.