Human Resources Associate

At White House Clinics, we do health care differently. Our multi-disciplinary care teams incorporate the expertise of medical, dental, behavioral health, pharmacy, and care navigation professionals to provide patients with comprehensive care designed to help them achieve their health goals. While our work is fast-paced, our teams enjoy being able to work collaboratively to support patients.

White House Clinics Physicians enjoy a competitive wage and robust benefit package including:

Employer Paid Health, Life & Disability Insurance4 Weeks of PTO8 Paid Holidays Retirement Plan with up to 4% Employer Match And More!

Many employees work alternative schedules (four 10-hour shifts) which allow them a day off during the week.

At White House Clinics, we believe in providing our employees with opportunity for both personal and professional growth in a challenging and rewarding work environment. We recognize the contributions that each person makes to the team and value each person’s input as we work to deliver outstanding patient care.

Join us today!

PRIMARY FUNCTION The HR Generalist serves as a primary day-to-day Human Resources resource for employees and managers and is responsible for delivering responsive, consistent, and employee-centered HR support across the organization.

JOB RESPONSIBILITIES General HR Generalist Duties Manage a broad range of employee lifecycle activities, including employee relations, performance management support, onboarding and offboarding, leave and benefits support, HRIS transactions, policy interpretation, employee requests, and HR documentation.

Work closely with the HR Director to ensure managers are equipped to effectively lead employees and that employee concerns are addressed promptly, consistently, and appropriately.

Work independently to manage routine and moderately complex HR matters while escalating high-risk, legally sensitive, or strategically significant matters to the HR Director.

Play a key role in achieving the department’s goals of providing excellent HR service, improving turnaround times, building employee trust, and creating positive employee experience.

Prepare or contribute to routine reports.

Employee Relations Serve as first point of contact for employee questions related to policies, procedures, and employment matters .Promote a positive work environment aligned with company culture and values.

Review and maintain shared HR Inbox.

Maintain appropriate documentation on employee relations matters.

Identify matters requiring escalation to the HR Director.

Promote consistent application of HR policies, processes, and available resources.

Identify recurring employee relations trends and recommend preventive actions.

Performance Management Assist in coordination of the organization’s performance management processes.

Monitor completion of performance evaluations.

Support development and implementation of manager HR tools and resources.

HR Service Delivery & Request Management Serve as primary owner of the HR requests/intake processes.

Review incoming employee and manager requests and ensure they are assigned appropriately.

Respond to routine HR questions within established service standards.

Track request aging, resolution times, and overdue requests.

Escalate urgent or high-risk matters appropriately.

Identify recurring requests that could be addressed through improved communication, training, self-service tools, or process improvement.

Support measurement of HR service-level performance.

Employee Onboarding Coordinate HR portion of employee onboarding.

Ensure new-hire documentation and HRIS information are complete.

Coordinate with the Recruiting Specialist regarding pre-employment-to-onboarding handoffs.

Coordinate with the HR Specialist when credentialing or…