Payroll and Benefits Administrator

Job Description

JOB SUMMARY:

Under the general direction of the Director of Staff Resources, this position is responsible for the full-cycle administration of payroll and employee benefits, with a primary focus on accuracy, compliance, and employee support. This position serves as the internal subject matter expert for payroll processing in ADP, supports employees with ADP system issues, maintains all employee records within ADP, and is fully responsible for benefits administration, including planning and executing the annual open enrollment process.

Duties and Responsibilities:

• Provide internal Staff Resources support for staff and membership, with an emphasis on confidentiality.
• Process and manage bi-weekly payroll and perform payroll-related tasks, in compliance with federal, state, local, and IRS requirements, including updating state tax rates and processing quarterly reports.
• Research, resolve, and respond to payroll discrepancies and employee inquires in a timely manner.
• Ensure time and attendance information is accurate in the payroll system.
• Partner with Finance for payroll reconciliation, report, and audit support.
• Maintain payroll documentation in accordance with record retention and audit requirements.
• Generate standard and custom reports related to payroll, benefits, and workforce data.
• Coordinate database management by maintaining accurate employee records in the HRIS and physical files, ensuring data integrity and confidentiality.
• Serve as the primary point of contact for employee ADP system support, assisting with login issues, self-service functions, and troubleshooting.
• Provide exceptional customer service to employees regarding payroll, benefits, and ADP-related inquiries.
• Coordinate aspects of employee and member benefit plans/programs processing.
• Coordinate the staff wellness initiative including planning challenges, organizing onsite events, and coordinating educational webinars.
• Prepare employee correspondence in partnership with Staff Resources leadership.
• Respond to written and oral inquiries regarding verification of employment, wages, unemployment compensation & worker’s compensation claims, in a manner that is consistent and ensures that liability is minimized.
• Maintain strict confidentiality of all employee data and sensitive information.
• Participate in payroll, benefits, or HRIS-related process improvements or system enhancements.
• Provide administrative support for all HR responsibilities.

Goals and Objectives:

• All Staff Resource related activities are kept confidential, and in alignment with support to the strategic objectives of the Federation.
• Time and attendance information is recorded accurately and efficiently.
• Payroll is processed accurately and in compliance with federal, state, local, and IRS requirements.
• Benefits are effectively administered and processed accurately.
• Open Enrollment is executed successfully, with clear communication and a seamless employee experience.
• Support is provided to employees at all levels which bolsters positive employee relations and ensures absolute confidentiality.
• The Federation maintains compliance with all federal, state and local employment related laws.
• Effective in administration support to the Staff Resources Department.
• Employee records are accurately maintained.
• Exceptional customer service is provided, and member relationships are enhanced.
• Communication with members and staff is effective and professional.
• Relationships with Directors and other staff are productive and promote a positive team environment.
• Assistance is provided to other department members when needed.

Required Knowledge, Skills & Abilities:

• Familiarity with federal, state and local laws relating to Human Resources and Payroll is strongly preferred.
• Requires the ability to interact effectively with people at all levels of the organization and the demonstration of informal leadership ability with absolute confidentiality.
• Proficient in the use of Microsoft Office Suite including Excel and PowerPoint or similar software and the use of HRIS systems.
• Must display a positive attitude and work with an energetic mindset and willingness to be helpful.
• Highly skilled in both verbal and written communication.
• Excellent interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Working understanding of human resource principles, practices and procedures.
• Excellent time management skill