Vice President Operations

The Vice President of Operations provides strategic and operational leadership across distribution, logistics, and warehousing functions, including inbound and outbound operations. This executive is responsible for driving operational excellence, workforce engagement, safety and compliance, and cross-functional collaboration while ensuring efficiency, scalability, and customer satisfaction across a multi-site network.

Reporting to executive leadership, this role balances hands-on operational oversight with long-term strategy, process optimization, and people development to support business growth and service commitments.

Key Responsibilities

Operational Leadership & Strategy

• Provide strategic direction and day-to-day leadership for distribution, logistics, and warehousing operations across multiple facilities.
• Ensure inbound and outbound efficiency metrics align with organizational expectations; identify gaps and implement process improvements to drive productivity and service levels.
• Maintain end-to-end order flow and oversee customer delivery performance.
• Lead the development, documentation, and standardization of operational processes, eliminating non–value-added activities.

Distribution & Logistics Oversight

• Oversee procurement, tracking, receipt, and movement of materials and finished goods.
• Maintain and optimize logistics and warehousing hubs to ensure operational readiness and asset care.
• Collaborate with domestic and international manufacturing partners to anticipate delays, mitigate risk, and ensure continuity of supply.
• Develop and manage quality assurance processes to ensure accuracy, safety, and compliance.

Safety, Compliance & Risk Management

• Ensure robust safety, security, and regulatory training programs are maintained and consistently executed.
• Establish and sustain effective internal controls across all operational functions.
• Ensure facilities and operations comply with company policies and applicable regulations.
• Build, lead, and develop high-performing leadership teams across operations.
• Create a positive, inclusive, and accountable work environment that drives engagement and performance.
• Identify talent capabilities and provide coaching, development, and succession planning.
• Conduct performance reviews and provide continuous feedback to leaders and team members.
• Partner closely with Human Resources to improve organizational effectiveness and address employee relations matters.

Cross-Functional Collaboration

• Build strong working relationships with internal partners including Sales, Client Services, Finance, HR, IT, and Operations.
• Provide operational leadership and support for client solutions, transportation strategies, and pricing initiatives.
• Drive alignment and communication across departments to support enterprise goals.

Financial & Performance Management

• Develop and manage the operations budget, including forecasting and long-range planning.
• Analyze staffing, payroll, and productivity to ensure cost-effective operations.
• Leverage management reporting, KPIs, and operational data to drive informed decision-making, improve customer satisfaction, and enhance profitability.
• Manage vendor relationships, performance reviews, and cost controls to identify service and revenue improvement opportunities.

Qualifications & Experience

• 10+ years of progressive leadership experience in operations, logistics, distribution, or supply chain management, including multi-site oversight.
• Prior experience at a Director or senior operations leadership level strongly preferred.
• Demonstrated ability to lead large, diverse teams and develop management talent.
• Strong business acumen with experience managing budgets, KPIs, and operational metrics.
• Proficiency with warehouse management systems (WMS), RF-enabled environments, and operational reporting tools.
• Exceptional communication skills with the ability to influence at all levels of the organization.
• Proven ability to drive process improvement, operational efficiency, and cultural engagement.
• Willingness and ability to work flexible schedules as needed to support business operations.

Executive

Full-time

Supply Chain and Manufacturing

• Apparel Manufacturing
• Retail Apparel and Fashion
• Wholesale Apparel and Sewing Supplies