Quality Engineering Manager Senior

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Engineering Manager Senior within PNC's Technology organization, you will be based in a Columbus, OH.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Oversees test plan execution, ensuring alignment with project/program goals and resolving blockers and risks impacting timelines. Validates that data aligns to the overall test strategy, including System/Business End to End testing. Provides support to Quality Engineers and Manager for issues related to test data creation, acquisition, and provisioning. Reviews post-production validation plan and collaborates with business partners to evaluate outcomes, ensuring results are strategically integrated into future test plans.

Reviews all planned changes, ensuring testing has been completed to meet test strategy requirements and that team leaders have completed all required documentation. Identifies and develops mitigations, trends and process improvements, communicating them to the Quality Engineer Director. Manages Quality Engineer staffing needs and provides strategic input on resource requirements during annual planning to ensure organizational alignment. Fosters professional development and skills enhancement for all direct reports, including engineers and managers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused
- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk
- Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
Include Intentionally
- Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values
- Role models our values with transparency and courage. Enable Change
- Takes action to drive change and innovation that will transform our business. Achieve Results
- Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best
- Raises the bar with every talent decision and guides the achievement of all employees and customers.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

• Analytical Thinking
• Controls Testing
• Corporate Governance
• Quality Assurance (QA)
• Quality Support
• Software Testing
• Test Case Development
• Usability Testing

• Application Testing
• Coaching Others
• Emerging Technologies
• Process Management
• Software Process Improvement (SPI)
• Software Quality Assurance And Testing
• System Development Life Cycle
• System Testing
• Technical Documentation Management

Work Experience:

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military…