Account Executive, Public Safety

Job Overview

This role supports and grows accounts in the public safety sector by driving sales and managing customer relationships for first responders. It involves generating sales opportunities, renewing contracts, analyzing accounts, and maintaining accurate data entry and system navigation. The role requires continuous training to maintain product knowledge and meet productivity and sales goals based on defined metrics.

• Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries
• Build and maintain customer relationships to identify up‑sell and renewal opportunities while resolving account issues effectively
• Perform accurate and efficient data entry, system navigation, and independent analysis to support account management
• Engage in continuous training to maintain up‑to‑date product and service knowledge and meet quality standards
• Meet or exceed productivity and sales goals through consistent performance monitoring and improvement
• Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment
• Also responsible for other duties/projects as assigned by business management as needed

• High School Diploma or GED (Required)
• 2‑4 years experience selling within the Public Safety vertical (Preferred)
• 2‑4 years experience in the Public Safety industry (Preferred)
• 2‑4 years demonstrated track record of sales success in business sales (B2B) (Preferred)
• 2‑4 years experience in the Wireless Industry/Telesales/Technical Sales (Preferred)

• Collaboration (Required)
• Communication (Required)
• Contract Renewals (Required)
• Customer Relationship Management (CRM) (Required)
• Detail‑Oriented (Required)
• Microsoft Office (Required)
• Presentations (Required)
• Problem Solving (Required)
• Sales Analysis (Required)
• Telecommunications (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required:

Yes

DOT Regulated Position:
No
Safety Sensitive Position:
No

Total Target Cash Pay Range: $109,700 – $197,800 (inclusive of target incentives)
Base Pay Range: $65,820 – $118,680
The actual pay will vary within this range based on location, qualifications, and experience.

• Medical, dental and vision insurance
• Flexible spending account
• 401(k) with employee match
• Employee stock grants and purchase plan
• Paid time off and holidays (4 weeks for full‑time, 2.5 weeks for part‑time)
• Paid parental and family leave
• Family building benefits and childcare subsidy
• Tuition assistance and college coaching
• Short‑ and long‑term disability coverage
• Voluntary AD&D, accident, life, disability, and long‑term care insurance
• Mobile service and home internet discounts
• Pet insurance and commuter/transit programs

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

For reasonable accommodation during the application or interview process, contact Applic or call 1‑844‑873‑9500. This contact is not a means to apply for the position and we will not respond to non‑accommodation related requests.