Sales Consultant, Cleveland, OH

Position Title: Sales Consultant, Cleveland, OH

Location: Cleveland, OH, USA

Req. : 236

Home Sales Consultant
- Home Accessibility Solutions

At Lifeway Mobility, we provide accessibility solutions that enable people to live safely and independently in their own homes.

• Connect with Customers
  - Meet with 2-3 clients and their families each day to assess mobility needs and recommend customized solutions.
• Present Life-Changing Solutions
  - Demonstrate home accessibility products that enhance safety and independence.
• Create Tailored Proposals
  - Develop accurate estimates based on in-depth needs assessments.
• Collaborate for Success
  - Work closely with Lifeway operations team to ensure seamless transitions from sale to installation.
• Drive the Sales Process
  - Address customer questions, overcome objections, and offer financing and rental options.
• Grow Your Pipeline
  - Generate 20% of your own leads through referrals, repeat business, and community outreach.
• Deliver Exceptional Customer Experience
  - Strive to exceed expectations, ensuring every customer interaction fosters trust and long-term relationships.

• Evaluation to Sales Performance
  - Maintain an average of 45% evaluation to sales conversion.
• Customer Impact
  - Earn at least one 5-star review daily.
• Helping More Families
  - Serve a minimum of two clients per day.
• Attention to Detail
  - Complete a thorough 6-point checklist for every appointment to ensure top-quality service and follow-up.

• Proven experience in sales, preferably in-home sales or mobility equipment.
• Strong communication and listening skills to understand and address customer needs effectively.
• Ability to conduct detailed needs assessments and recommend customized solutions.
• Excellent organizational skills and attention to detail.
• Comfortable working with software systems and maintaining accurate client records.
• Knowledge of local and federal regulations related to home accessibility is a plus.
• A valid driver's license and willingness to travel locally.
• Problem‑solving skills and the ability to remain professional in challenging situations.
• A post‑secondary degree is preferred but not required.

We offer a comprehensive benefits package including medical, dental, vision, 401(k) with employer match, paid life and long‑term disability, paid holidays (7), paid time off (3 weeks), and additional voluntary benefits. We provide a company vehicle and laptop, as well as a base salary plus commission and bonuses with potential to earn $110k+ after the first year.

Lifeway Mobility is an Equal Opportunity Employer.