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Field Service Technician

Job in Richmond, Madison County, Kentucky, 40476, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-08-16
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician, Installation Technician, Maintenance Technician / Mechanic, General Labor
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
  • A Field Service Technician is a client-site facing technician who services lottery retail locations
  • Perform client-site servicing, repair, installation, and relocation of company equipment and supplies
  • Provide a positive customer experience using your customer service and technical skills
  • Perform extensive field repair functions including installs, removing terminals, communications equipment and peripheral procedures, with little to no supervision
  • Build and maintain strong, long-lasting customer relationships
  • Solve your customers’ challenges the first time, owning it
  • Training of new and existing customers
Requirements
  • Must have a high school diploma or equivalency
  • Pass a background check, drug test, and have a clean driving record
  • Ability to drive a non-CDL delivery truck
  • Familiarity with MS Office products (Excel, Word, PowerPoint, etc.)
  • An understanding of, and some experience with, troubleshooting computer software and hardware technologies
  • Excellent interpersonal, verbal, and written communications skills
  • Exceptional customer satisfaction skills
  • Organization and time management skills that enable effective multitasking
  • Strong judgment and problem-solving skills
  • Ability to lift, install and move large self-service equipment (regularly lift or move 35 pounds or more)
  • Ability to work weekends, holidays and evenings as needed
  • Available to work overtime as needed
Core Competencies

Demonstrates strong technical skills in servicing and troubleshooting computer software and hardware technologies while providing exceptional customer service. Capable of building long-lasting customer relationships and effectively managing time and organization in a field service environment.

Highest-signal resume keywords
  • Field Repair Functions
  • Customer Service Skills
  • Troubleshooting Computer Software
  • MS Office Familiarity
  • Clean Driving Record
ATS Optimization Keywords
Hard Skills
  • Field Service Technician
  • Troubleshooting Computer Software
  • Troubleshooting Computer Hardware
  • Installation of Equipment
  • Repair of Equipment
  • Ability to Lift 35 Pounds
  • Driving Non-CDL Delivery Truck
Soft Skills
  • Interpersonal Skills
  • Verbal Communication Skills
  • Written Communication Skills
  • Problem-Solving Skills
  • Organization Skills
Certifications & Qualifications
  • High School Diploma or Equivalency
Industry Keywords
  • Customer Satisfaction
  • Client-Site Servicing
  • Equipment Installation
  • Customer Relationships
  • Field Service
Tools & Technologies
  • MS Office
  • Excel
  • Word
  • Power Point
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