Field Service Technician II – HVAC - OH

Position type Regional (for Remote positions required to be located in specific geography)

Powering Critical Infrastructure:
Deliver Expert Service for Advanced HVAC Systems with MEPPI!

MEPPI's Service Center Division (SCD) is seeking a skilled Field Service Technician – HVAC to provide service support, troubleshooting, and repair of HVAC products and electro-mechanical equipment. In this role, you'll work directly with customers to perform installations, maintenance, testing, repairs, and technical support while helping ensure reliable operation of critical cooling systems.

Deliver Expert Field Service

Perform on-site customer service for IT Cooling products, including startup service, preventative and remedial maintenance, field modifications, and testing.

Perform field support and assistance with power equipment projects as required.

Troubleshoot refrigeration and electro-mechanical equipment using schematics, mechanical drawings, procedures, troubleshooting documents, and hand-held and computer-based test equipment.

Perform repairs or equipment replacements as necessary.

Evaluate, troubleshoot, and repair HVAC electrical, control systems, and engineering products.

Perform refrigerant system repair work, including leak detection, refrigerant reclamation, evacuation, and R410A charging.

Perform refrigerant-related tasks such as reclaiming, measuring, charging, pressure testing, and evacuating HVAC units.

Be the Customer Connection

Provide technical support to internal and external customers, including third-party service organizations and end users.

Schedule technical sales and service support based on customer needs.

Schedule and provide emergency technical support and field service on an on-call basis.

Inspect & Evaluate Equipment

Inspect and test returned products, components, and systems to determine defects and operational status.

Maintain Technical Documentation

Maintain accurate service records and documentation of services provided.

Prepare required documentation related to installation, testing, repair, and customer support.

Submit accurate expense reports in a timely manner in accordance with Company policies.

Represent MEPPI Professionally

Conduct business with MEPPI departments, customers, and suppliers in a timely and cooperative manner.

Further the goals and positive image of the Division through professional customer and business relationships.

Education & Experience

Associate's Degree in HVAC, Electrical, Electronics, or a related technical field with 2–5 years of experience troubleshooting and repairing HVAC systems, or equivalent education and experience.

Intermediate knowledge of HVAC systems gained through experience or successful completion of technical training courses.

Certifications

EPA Section 608 certification.

Technical Knowledge

Advanced knowledge and proficiency with mechanical and electronic test equipment.

Ability to read and understand technical drawings, blueprints, electrical schematics, and bills of materials.

Skills

Advanced analytical and problem-solving skills.

Advanced interpersonal communication skills with the ability to communicate effectively with customers, employees, and vendors.

Intermediate computer skills with emphasis on Microsoft Office products, timekeeping systems, and expense reporting systems.

Comprehensive Health Coverage: MEPPI pays 90% of the cost for medical, dental, and vision plans.

Retirement Plans: 401(k) with company match up to 4%.

Career Development: Training programs and educational assistance.

24-Hour Fitness Center: On-site fitness center available 24/7.

At MEPPI, you’re not just another team member—you’re part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi…