Ombudsman Regional Liaison

Organization

Organization:
Aging

Jason White

Sep 9, 2026, 3:59:00 AM

United States of America-OHIO

$36.76 - $40.87

Full-time

8:00am - 5:00pm

Exempt from Union

Human Services

Regulatory Compliance, Insurance, Nursing, Social Services, Administrative support/services

Reasoning, Strategic Thinking, Verbal Communication, Written Communication

About the Agency
:

The Ohio Department of Aging (AGE) is a cabinet-level agency within the executive branch of the Ohio state government. The director of AGE is a member of the Governor's cabinet, serving as principal advisor and advocate for 2.8 million older adults and their families. Through services, supports, and activities that cover a wide spectrum of issues, AGE strives to achieve its mission to foster sound public policy, research, and initiatives that benefit older Ohioans.

AGE is the federally designated agency responsible for developing and administering multi-year state plans that advocate for, and provide assistance to, older Ohioans and their families. In addition to the centralized functions, the agency designates and contracts with community providers and a network of 12 Area Agencies on Aging, who manage a wide array of federal and state-funded supportive services. These services assist older adults to live as independently as possible;

promote healthy aging and active community involvement; and support family members in their vital care giving role.

To promote the agency’s vision of Ohio – the best place to age in the nation, AGE actively collaborates with consumers, stakeholders from key associations, government, and the public. The independent Office of the State Long-Term Care Ombudsman and the Board of Executives of Long-Term Services and Supports are also located within AGE.

Our core values are:

• Promote Independence
  - Provide resources that foster independence and autonomy throughout the lifespan.
• Empower Communities
  - Deliver sustainable, relevant solutions that empower communities to act within the best interest of their elders.
• Challenge Ageism
  - Promote new perspectives of aging that challenge the traditional declinist narrative.
• Advocate for Excellence
  - Advocate with and for Ohio’s elders to ensure their voices are heard and their needs are met.
• Engage in Innovation
  - Engage the aging network by staying innovative, flexible, and attentive to the evolving needs of our partners and stakeholders.

To learn more about the Ohio Department of Aging and our programs visit our website .

About the Division
:

The Office of the State Long-Term Care Ombudsman (SLTCO) safeguards the rights of consumers of long-term care and other services throughout Ohio. The office's mission is to advocate for excellence wherever consumers live. Representatives of the office seek resolution of problems and advocate for consumers and residents of nursing homes and other long-term care settings, with the goal of enhancing their quality of life and care.

The Ombudsman Regional Liaison role will be primarily responsible for:

• Acting as a strategic partner to SLTCO to augment the overall presence and performance of ombudsmen in a data-driven manner.
• Supporting SLTCO to improve resident awareness on the role of an ombudsman and coordinating with regional ombudsmen to identify vulnerable residents.
• Serving as part of the response to urgent situations in nursing homes and other long-term care settings as resident advocates (e.g., closures, natural disasters).
• Promoting advocacy efforts to improve awareness of long-term care consumer rights and participating in local collaborative activities and teams.
• Identifying systemic advocacy initiatives and emerging long-term care consumer protections; developing outreach and advocacy strategies for those initiatives.
• Analyzing data trends and themes pertaining to nursing homes and other long-term care settings within the assigned region(s) and drawing informed insights for more proactive and targeted interventions.
• Leveraging data-driven insights to identify areas for…